Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Volunteer Hostel Cartagena

Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Großartige Sauberkeit
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Volunteer Hostels is a social business that works to build a more equitable society through responsible tourism.

Based on a qualified volunteering model we team up with our Foundation (FEM: which has been working with afro and indigenous communities in Cartagena for 7 years) to provide technical capacity to the communities who need it the most.

We offer a nice, clean, safe, comfortable and meaningful accommodation experience in a privileged location inside the walled city.

Four things make us unique:

1. Real Social Impact: By staying with us, conscious travelers like you contribute to the financial sustainability of FEM (25% of income and 12% of the hostel's profit are used to support FEM's operation and projects' expansion).

2. Location: Our privileged location in San Diego neighborhood, in the heart of the mystical walled city, allows you to be safe and at a walking distance to every spot in the city.

3. Facilities: Every room is equipped with comfortable beds, A/C, free WiFi and a locker or closet to store your belongings. We currently have:

o 2 shared rooms: where you will meet new friends to explore the city with. One of them accommodates 7 people and has a private bathroom. The other one accommodates 8 people and still has the original walls from 400 years ago, which gives it a magic atmosphere.

o 2 private rooms: where you will enjoy a calm and quiet ambiance with your couple or a friend.

4. Everything you need in the same place:

• Meet: Share a beer with new friends on our patio’s parasols, read a book on our hammocks or have a free coffee on our social room while you meet fellow travelers and volunteers.

• Have fun: Take one of our non-conventional Insider Tours that will allow you to merge with the authentic local culture and explore the unseen Cartagena (#RutaChampetúa, #EnTuSalsa, #DrumSafari, #BazurtoMarketAdventure, #RutaZenú, among others)

• Taste: Cook your meals and store your food at our ample kitchen or delight yourself with caribbean or vegetarian food in one of our neighbor restaurants (conveniently located on our street).

• Shop: Buy one of our local-made souvenirs to support the communities we work with.

• Work: Check your e-mail, attend that Skype call and get your work done at our calm and fresh (A/C equipped) co-working space

• Get involved: Meet FEM’s staff and volunteers! We’ll be glad to show you what we do so you can get involved or spread the word.

Policies & Conditions:

• Check in: from 14:00 to 22:00
• Check out: 11:00
• Payment upon arrival by cash or card.
• Taxes not included: 19% only for Colombian people
• Cancellation policy: 24 hours before arrival.
• Child friendly.
• Reception available 24 hours Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.6

  • Sicherheit 8.6

  • Lage 9.5

  • Mitarbeiter 9.0

  • Atmosphäre 7.6

  • Sauberkeit 7.8

  • Ausstattung 7.5

Neueste Bewertungen

  • 10.0


    24 Mär 2019
    Perfekte Lage mitten in der Altstadt! In 10-15 min ist man aber auch im neuen Touristenviertel mit Bars und Restaurants. Super nettes, junges und hilfsbereites Personal. Zu dem Hostel gehört ein Café, in dem man günstig und gutes Frühstück bekommt, außerdem leckeren Kaffee! Uns hat am besten der soziale Gedanke dahinter gefallen, dass ein Teil des Geldes, das man für die Übernachtung zahlt, an eine wohltätige Organisation für gleichberechtigte Bildung geht.
    Deutschland, weibliche Reisegruppe, 18-24
  • 10.0


    06 Sep 2018
    I loved the team and the atmosphere.
    Deutschland, Männlich, 25-30
  • 9.4


    06 Apr 2019
    The best at the volunteer hostel is the staff! Thanks a lot to Ana, Lauri, Danny and all the others! They help u with everything, are super friendly and fun! The dorms have aircon, which they turn on during the night or also during the day on request! No breakfast included but available at the coffeeshop, which is in the hostel.. and its really delicious! Free water and a kitchen available! I would definitely stay there again!
    Schweiz, Männlich, 31-40
  • 9.4


    01 Dez 2018
    Definitely recommended! Good, central location, extremely friendly and helpful staff, nice common area to hang out and enjoy the amazing breakfast (not included, but very cheap - 8K) with supergood coffee. The air con is only turned on at night and was freeeezing - but after I told the staff, they adjusted it.
    Deutschland, Weiblich, 25-30
  • 9.1


    30 Nov 2018
    Das Hostel liegt zentral in der Altstadt von Cartagena (15.000 COP vom Flughafen) und die Mitarbeiter sind sehr freundlich & hilfsbereit. Die Sitzecke im Innenhof oder klimatisiert im Café laden dazu ein, Mitreisende kennen zu lernen. Immer mit dabei: Hostelkatze Julietta 😊 Einziges Manko: es gibt keine Küche. Stattdessen eine kleines Café, wo man ein leckeres Frühstück oder Snacks erhalten kann. Ansonsten ist aber auch alles in der Nähe: Restaurants, Supermärkte oder ATMs.
    Deutschland, Paar, 25-30
  • 8.9


    23 Jun 2019
    Comfy beds with lockers and rooms wit a/c. You can use the kitchen but there are no spices. Staff is really nice and helpful! Location is perfect, in the middle of the historic centre
    Deutschland, Weiblich, 18-24
  • 8.6


    25 Mär 2019
    Nice hostel with great staff and free water! Loved this about this place, coming back after a stroll through the city to find cold, refreshing water in your hostel. Nice restaurants close by and the hostel is located close to the historic center, quiet and safe street with a supermarket right around the corner! My bed however was right underneath the AC which wasn‘t very comfortable.
    Österreich, Weiblich, 18-24
  • 8.0


    15 Jul 2019
    Very friendly and helpful staff!
    Österreich, Gemischte Gruppe, 25-30
  • 7.1

    Sehr gut

    20 Aug 2019
    Cheap hostel in a good & central location. But there wasn't much atmosphere to it and the volunteers running the hostel didn't give me any introduction or explanation about the hostel and its background, neither about the tours being offered. The room was spacious and the beds good, but the bathrooms weren't in the best condition and they were located in the yard, where there was no aircon and therefore, they were very hot and humid. Also the kitchen wasn't well equipped. No lockers.
    Deutschland, Weiblich, 25-30
  • 6.3


    09 Apr 2019
    +staff is very friendly +part of the money is spent for something good +very central -not very clean -our room was very humid and had a pretty bad smell so our clothes began to smell bad as well. -"kitchen" is very small and not clean -narrow, no space to put the bags somewhere We stayed in a private room and paid pretty much. We canceled the rest of our booked nights and changed hostel.
    Schweiz, weibliche Reisegruppe, 18-24
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Handtücher inklusive
  • Kostenloser Internetzugang
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Klimaanlage
  • Konferenzraum
  • Kühl-/Gefrierschrank
  • Schließfächer
  • Sicherer Nachttresor
  • Terrasse
  • Fax Service
  • Internet Café
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Spät Check out
  • Tours/Touristeninformation
  • Weckruf / Weckrufe
  • Zimmerreinigung
Essen & Trinken
  • Café
  • WiFi