Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Tourist House Santa Croce

Für eine kostenlose Stornierung buche 3 Tage oder mehr im Voraus


2261 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen


In the Centre of Florence we wait for you in a place where the rooms are really quiet and clean.

Tourist House Santa Croce is located in the heart of the city,1 minute from Santa Croce Cathedral,5 minutes from the magnificent Cathedral Duomo, 8 minutes from the Academy Gallery (Galleria dell'Accademia - where Michelangelo's David is exposed) and only some steps away from all the main monuments and museums of the city.

All rooms are very nice and spacious,made in a modern style.
We'll provide you a full linen bed.

The district surrounding the hotel is one of the most lively in town. Nearby you will easily find stores, pubs, bars, cafes and restaurants at reasonable prices crowed with people coming from all over the world.

24 hours check-in/reception except weekends!

Every Friday the reception closed at 19:00 and open Saturday at 20:30. Saturday the reception will be closed until 20:30. If you want to stay here for the weekend please keep in mind that between this hours you can not check-in.

In the other days the reception /check-in is 24 hours!
See you soon!

Cancellation must be notify with 48 hours in advance prior of your arrival date.
In the event of no show, or if you cancel in the same day your credit card will be charged for the first two nights

According to the City Council resolution n. 230/33 of 06/20/2011, from July 1st 2011 the City of Florence will
introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 7 consecutive nights.
The tourism tax rate is Euro 2,50 per person per night, and it is not applied to:
children (up to 10 years old);
people, who provide assistance to patients in hospital, max one each patient
people/family, who provide assistance to underage patients in hospital, max two each patient

If you want to pay by credit card we have to apply an extra fee, which is the bank fee ( 3% for any amount higher than 50 euro or 1,50 euro for any amount less than 50 euro) Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.1

  • Sicherheit 9.2

  • Lage 9.6

  • Mitarbeiter 9.4

  • Atmosphäre 8.5

  • Sauberkeit 9.0

  • Ausstattung 8.7

Neueste Bewertungen

  • 9.7


    28 Jul 2019
    One of the best hostels I've ever been to. We had a double bed room with a BALCONY! The owners are incredibly helpful and they have all kinds of amenities.
    Deutschland, Paar, 18-24
  • 9.7


    02 Apr 2019
    Really nice stay, this is an amazing place in a very central location and the hosts are very friendly. The only downside is that it is a bit noisy during the night as it’s in the middle of the party area
    Deutschland, Paar, 25-30
  • 9.7


    07 Dez 2018
    Es war alles sehr gut, danke für den Aufenthalt. PD: die Internet-Verbindung kann verbessert werden.
    Deutschland, Männlich, 31-40
  • 9.7


    07 Sep 2018
    The location is great! You can walk everything in Florence. Also the Hostel is so nice. The staff is really kind and makes you feel like home. We loved it there! It can be a Bit noisy in the rooms.
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.7


    06 Aug 2018
    Ich war sehr zufrieden mir diesem hostel und würde bei einen nächsten Besuch wieder dort einchecken. Das Personal ist sehr freundlich, die Atmosphäre familiär, die Unterkunft ist auch grundsätzlich sauber und wird regelmäßig geputzt jedoch erkennt man dass das haus schon etwas älter ist.
    Österreich, Männlich, 18-24
  • 9.1


    14 Jul 2019
    We booked this place for two nights and we were really content! Location is awesome really close to the main squares and the food places around were great. Also the hosts are very nice and helpful. I think this stay was one of the best we had at our trip acros north-mid-italy. Thanks for a good time.
    Deutschland, Paar, 25-30
  • 8.9


    02 Jul 2018
    The receptionist was extremely friendly and provided tips for my stay as well as other useful info regarding Florence, museums and the surroundings. I was put in the hostels second building which is relatively small and a 5 mins walk from the original place, but it was a nice place with only three other rooms, a kitchen and two bathrooms. The bathrooms were reasonably clean but could have been better. Rooms were tidy, spacious and with lots of storage space. I enjoyed it.
    Deutschland, Weiblich, 18-24
  • 8.3


    01 Aug 2018
    Der wohl entspannteste und freundlichste Mitarbeiter ever in einem Hostel! Alles top, nur unendlich heiß und extrem spartanisch eingerichtet.
    Deutschland, männliche Reisegruppe, 18-24
  • 7.7

    Sehr gut

    05 Okt 2018
    Das Hostel war brillant direkt an der Innenstadt gelegen. Leider war es nicht wirklich sauber und die Küche war miserabel... Auch das Bad war nicht ganz sauber, trotzdem ein schöner Aufenthalt und vollkommen ausreichend
    Deutschland, männliche Reisegruppe, 18-24
  • 7.1

    Sehr gut

    17 Jul 2018
    This hostel has an awesome location and you can get everywhere by walking. The room was neat and clean. The 3 bathrooms to share were older and not too beautiful. The bedrooms are not lockable (I think only the private ones) but I had a good and save feeling during the stay. If you're looking for a practical and good location, this is your place.
    Deutschland, Weiblich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Duschen mit Warmwasser
  • Haartrockner
  • Haartrockner zum Ausleihen
  • Küche
  • Leselampe
  • Waschmaschine
  • Fax Service
  • Handtücher zum Ausleihen
  • Internetzugang
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Café
  • Tee- und Kaffeeecke