Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation 2 day prior arrival no fees, fail to cancel within 2 days prior of arrival or non show 100%

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus


173 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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Hello Friends and welcome to The Zoo!

We are a tiny family conduit hostel with just 16 beds that sits in the village of Phra-Ae within a couple of hundred meters from the beach (of course it’s Phra-Ae beach you may know it as Long Beach as well).

Make no mistake our friendly, informal style is perfect for travelers to make themselves at home and meet new friends, our restaurant-bar on site can provide real breakfasts and fast food style meals. At The Zoo, you will find a common area that is perfect for chilling out and meet up while having a beer or some of your favourite drinks and food, playing some board games with your new friends or reading a book from our library.

There structure of The Zoo is simple, at the ground floor you’ll find the lobby/bar and the inside\outside common area and at the upper floor two dormitories that come equipped with air-conditioning, 4 comfortable bunks beds (9 inches thick cozy mattresses) and en suite shower.

We are very concerned about your safety, according to the Thai laws anyone in the hostel will be registered and reported at the immigration police, we will hold copy of every guest and visitor passport, security cameras are active 24/7 at the property and a security deposit system at the reception (common safe-box accessible from the staff only) and some safety boxes are available to store your valuables. We can proudly say that since 2013 we didn’t experience any thieving in our property.

We are able to speak Thai, English and Italian, we do understand Spanish and Portuguese as well.

We will be happy to give you a free welcome hug (if you want it) and we gonna do our best for provide you an enjoyable stay.

As in any hostel we have some common sense rules to follow to make everybody comfortable so please, Before you booking read carefully the 'things to note' section on this website so you’ll haven’t any surprise upon arrival.

Thanks for reading and we hope you’re choosing us for your stay in Koh Lanta. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.6

  • Sicherheit 8.9

  • Lage 9.1

  • Mitarbeiter 9.2

  • Atmosphäre 8.5

  • Sauberkeit 9.2

  • Ausstattung 8.7

Neueste Bewertungen

  • 9.4


    19 Mai 2019
    It's probably the cheapest hostel that you can find on the island, but it's also very nice. The beds are so comfortable! There are some restaurants near to the hostel and you can walk to Long Beach in 10-15 min. I would come back!
    Deutschland, Weiblich, 18-24
  • 9.4


    25 Jan 2018
    Amazing stay in Zoo Hotzel. Met so many nice people and the host is very friendly and helpful as well. Thanks for making me a coffee every morning, Claudio :D
    Deutschland, Weiblich, 18-24
  • 9.1


    03 Apr 2019
    Wir hatten einen tollen Aufenthalt bei Claudio! Er hat uns gute Tipps für Tours gegeben und uns geholfen wo er konnte. Wir haben uns sehr wohl gefühlt. Wir können den Aufenthalt dort aufjedenfall weiterempfehlen!
    Deutschland, Weiblich, 18-24
  • 9.1


    26 Jan 2019
    I really enjoyed my stay. Super sweet and familiar hostel which is super good for the amount of money. Everybody was helpful and the hostel is near a great beach! I can recommend it.
    Deutschland, Männlich, 18-24
  • 9.1


    06 Mär 2018
    Claudio is the funny, warm hearted owner of the Zoo Hostel. You can chat with him, stroke his cat or ask about good places to go. He can also help you to book some transports to the next places. The dorm rom, shower, and toilets - everything was clean. I definitively enjoyed my stay there!
    Deutschland, Weiblich, 18-24
  • 8.9


    07 Apr 2018
    claudio was a great host!
    Deutschland, Weiblich, 18-24
  • 8.6


    26 Dez 2018
    Claudio is a super friendly host who will help you with everything you are asking for. I really enjoyed the stay and felt welcomed from the first minute. I would definitely come back there. 👍🏽
    Deutschland, Männlich, 25-30
  • 8.3


    18 Feb 2018
    Had a nice stay at the zoo hostel and in the morning a free coffee and a good conversation with Claudio!
    Deutschland, Männlich, 18-24
  • 6.0


    18 Apr 2018
    We did not get a warm welcome at all. Maybe he was just having a bad day but the other ones in the hostel didn’t experience him as a nice guy either. The a/c was down during daytime which means there was no cool place to stay during the heat, just the supermarket down the road. Everywhere in the house were rules written on paper with commands which just made everyone feel uncomfortable. I guess the owner must have made some bad experiences in the past. We left soon bc we really did not feel com
    Deutschland, Weiblich, 18-24
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Kostenloses Parken
  • BBQ
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner zum Ausleihen
  • Handtücher nicht inklusive
  • Kartentelefone
  • Klimaanlage
  • Leselampe
  • Parken
  • Schließfächer
  • Sicherer Nachttresor
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Fahrradverleih
  • Flughafentransfers
  • Handtücher zum Ausleihen
  • Internet Café
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Spät Check out
  • Tours/Touristeninformation
  • Weckruf / Weckrufe
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Restaurant
  • Brettspiele
  • DVDs
  • PlayStation
  • WiFi