Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30% charge of total fee within 4-8 weeks prior to commencement of booking.
50% charge of total fee within 2-4 weeks prior to commencement of booking.
75% charge of total fee within 7-13 days prior to commencement of booking.
100% charge of total fee for non-arrival and up to 7 days prior to commencement of booking.
Admin fee of £25 will be incurred for any cancelation.

Additional Terms and Conditions

All bookings are accepted on the understanding that any regulations made by Greenwich Leisure Limited (building operators) for the safety or convenience of those using facilities, wil be observed and no liability whatsoever shall attach to Greenwich Leisure Limited or their servants or agents for any damage, loss or injury howsoever incurred.
Any groups where there are children under the age of 16 must have a ratio of 1 responsible adult over the age of 18 to every 20 under 16 year old.
Residents will have access to their rooms from 2.00pm Monday-Saturday and 3.00pm Sunday on the day of arrival unless otherwise agreed.
On the morning of departure residents must vacate rooms by 9.30am Monday-Saturday and 10.00am Sunday unless otherwise agreed. Please note that luggage can be stored at the risk of of residents only.
Any breakages or damage to property will be charged to the lead party member at a reasonable cost of repair / replacement.
Sports facilities can be booked as part of any group booking. Please contact centre staff directly to discuss this further.

The following group types are not accepted by this hostel: Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Tour Groups
Foreign Students

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

The Lodge at Crystal Palace

Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
  • Wunderbare Lage
  • Wundervolle Mitarbeiter
  • Großartige Sauberkeit
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The iconic, world famous Crystal Palace National Sports Centre was opened in 1964 and today is a listed heritage building. Set within 200 acres of parkland, the facility provides a unique London venue steeped in sporting tradition.

The Lodge provides excellent value for money with options of single, twin and triple rooms. With 87 rooms across 10 floors with views over Crystal Palace Park and South London.

Continental breakfast is included with all bookings and dependant on other bookings residents have the option of lunch and dinner at an extra cost.

With its world class sporting facilities the on site accommodation is ideal for sports training camps and can cater for upto 144 athletes, coaches and support staff.

The National Sports Centre is operated by GLL, Leisure's most successful social enterprise, managing over 100 sports and leisure facilities across London. Visit for more information.

Fancy running on the same athletics track graced by the likes of Usain Bolt or Tyson Gay? Or swim in an International FINA accredited 50m Racing Pool? With the National Sports Centre itself just a short walk away there is the opportunity to make use of international sports facilities and take part in a wide variety of activities such as racquet sports, climbing, or football on offer at an additional cost.

Our guests can take advantage of some of these first class sports facilities for just 10 per day. This allows access to our state of the art 100 station fitness centre, a public swim session and use of the athletics track. We are also proud to be a member of which would enable visitors discounted access to the Fitness Centre.

The Lodge is a short walk into Crystal Palace itself which has a host of bars, restaurants and shops to entertain our residents. Crystal Palace Football Club are a 10 minute bus ride away where during the regular season games take place every other weekend.

The park itself has a lake and dinosaur trail as well as The Crystal Palace Museum and maze. The Horniman Museum is also just a short bus ride away from the Lodge in Forest Hill.

Central London is 25 minutes by train for London Victoria or London Bridge.

Please note that:
Residents will have access to their rooms from 2.00pm on the day of arrival unless otherwise agreed.

On the morning of departure residents must vacate rooms by 9.30am unless otherwise agreed. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.8

  • Sicherheit 8.5

  • Lage 8.6

  • Mitarbeiter 8.8

  • Atmosphäre 7.6

  • Sauberkeit 7.5

  • Ausstattung 7.2

Neueste Bewertungen

  • 10.0


    27 Apr 2018
    Very good. We were very happy about the quiet and pleasant atmosphere.
    Deutschland, Männlich, 41+
  • 10.0


    24 Jul 2017
    Very attractive place for London Visitors. Less than 20 minutes Overground travelling to the Heart of the City - Victoria Station or London Bridge. Helpful peaople working there. Breakfast extremely good - leaves no wishes behind! Hostel is rather old building, but clean and well looked after. However, you can see that many, many heads have slept there before and not all of them seem to be careful.
    Deutschland, Gemischte Gruppe, 41+
  • 8.3


    23 Aug 2017
    Preis-Leistung top. Sehr freundliche und immer bemühte Mitarbeiter. Direkt an der Haltestelle Crystal Palace gelegen.
    Deutschland, Männlich, 41+
  • 8.3


    31 Dez 2016
    Wir waren zu zweit über Silvester in London. Das Hostel liegt ein bisschen außerhalb was es Nachts schwierig macht es zu erreichen, da muss man leider den Bus nehmen. Sollte aber kein allzu großes Problem sein. Die Bushaltestelle liegt direkt vor dem Eingang des Parks. Die Dusche ist etwas in die Jahre gekommen und könnte mal geputzt werden. Ansonsten ist es ein nettes Hostel in ruhiger Lage mitten in einem Park. Das Frühstück war in Ordnung und das Zimmer im großen und ganzen Sauber.
    Deutschland, Männlich, 18-24
  • 7.4

    Sehr gut

    21 Apr 2017
    Für den Preis eine unschlagbare Unterbringung in London. Die Zimmer haben sicherlich schon mal bessere Zeiten gesehen aber dafür ist die Lage dicht an der U-bahn Station sehr gut. Frühstück war auch in Ordnung. Bei geringer Besetzung gibt es allerdings kein englisches Frühstück.
    Deutschland, Männlich, 31-40
  • 5.7


    04 Okt 2016
    Räumlichkeiten bedürfen einer Sanierung als Schlafplatz okay
    Deutschland, Weiblich, 41+
  • 5.4


    08 Apr 2019
    very old and broken furniture + room (even worse than on the photos), curtains were dirty and the bathroom so calcified that it was hard to use the shower + to say if it was clean or not, no drinking water in the rooms, no sink in the bathroom ( so no handcleaning after using a shared toilet), i was able to open a stranger´ s room with my key card (accidentally ) and no way to lock the room door from inside, staff was friendly, towels and linen were clean
    Deutschland, Weiblich, 31-40
  • 4.0


    06 Jul 2017
    Offiziell ist das Hostel behindertengerecht. Allerdings hat keiner der Treppenlifte funktioniert und man muss überall durch Türen mit kleinen Kanten. Eine eigenständige Bewegung im Rollstuhl ist also absolut unmöglich. Außerdem war das Spezielle rollstuhlgerechte Zimmer eher eine Abstellkammer. Es wurde nicht für nötig gehalten, mehrere gestapelte Tische aus dem Zimmer zu räumen. Immerhin war es kein Problem nach der ersten Nacht zu gehen, obwohl wir mehrere gebucht hatten.
    Deutschland, männliche Reisegruppe, 18-24
  • 3.7


    14 Sep 2017
    Horrible hostel In my first room was a mouse. I have saw a mouse in the lift as well. I must spoke with the employee for a long time till he gave me an other room. He don` t saw just the litte word sorry. Impudence!!!!!
    Deutschland, Weiblich, 25-30
  • 2.0


    01 Jun 2019
    Die gesamte Sauberkeit des Hostels war schrecklich. Als ich unser Zimmer betrat, war dies ein Ausnahmezustand. I Bett , auf dem Boden und generell im gesamten Zimmer, befanden sich kleine Tiere. Als ich das Bett kontrollierte und das Bettlaken abzog, klebte dort eine trockene Wurst. Eine Stornierung war eig. nicht möglich, dennoch bekam ich zumindest 60 Euro wieder. Die Damen kamen uns hinterher und sagten, dass das Zimmer dennoch sauber sei. Nicht nachvollziehbar.
    Deutschland, Paar, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Kostenloser Internetzugang
  • Kostenloses Parken
  • Aufzug
  • Fitnessstudio
  • Gemeinschaftsraum
  • Leselampe
  • Parken
  • Swimmingpool
  • 24-Stunden-Sicherheitsservice
  • Rezeption rund um die Uhr geöffnet
  • Poolbillardtisch