Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Sungate One

Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus


3462 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)

Please check our Things to Note and Policies before booking Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.6

  • Sicherheit 9.7

  • Lage 9.9

  • Mitarbeiter 9.8

  • Atmosphäre 9.8

  • Sauberkeit 9.7

  • Ausstattung 9.7

Neueste Bewertungen

  • 10.0


    14 Nov 2019
    Ich bin normalerweise zu faul zum Schreiben von Rezensionen, aber hier musste ich mich doch mal aufraffen. Dieses ist eine absolute 10/10. Ich wüsste nicht, was man hier noch besser machen sollte!
    Deutschland, Weiblich, 18-24
  • 10.0


    09 Aug 2019
    Best hostel I have ever been to! Met very interesting people and had a lot of fun with them. Hostel offered free churros and free dinner every day. Staff was also super helpful and well organized. Going out in the clubs with the hostel was great! Can totally recommend this place to stay!!! Gracias
    Deutschland, Männlich, 31-40
  • 10.0


    26 Jul 2019
    One of the best if not the best I stayed in. The rooms are really spacy since there aren't any bunk beds. The place is super central and next to a big mall and to the club's. And it's secure too. The place was really clean, especially the toilets and showers. But the best thing was the atmosphere and the staff. I was solo travelling, but never felt alone. It's so easy there to connect to other guests or the staff. Gonna miss you guys and take care. Love, Mo.
    Deutschland, Männlich, 18-24
  • 10.0


    25 Jul 2019
    Wow, amazing hostel. Placed at the center of Madrid and literally whole Spain😊 Super nice staff who creates an atmosphere to connect with a lot of new people.
    Deutschland, Männlich, 25-30
  • 10.0


    03 Jun 2019
    Beste Hostel auf meiner Reise! Viele Aktivitäten, super Atmosphäre
    Deutschland, Weiblich, 25-30
  • 9.7


    31 Okt 2019
    Super Hostel, sauber, tolle Angestellte. Die Lage zwischen Callao und Sol könnte nicht zentraler sein! Danke für alles!
    Schweiz, weibliche Reisegruppe, 25-30
  • 9.7


    27 Mär 2019
    One of the best hostels I have ever been at! Super friendly and kind staff, no bunk beds, but real beds (each with a small light), lots of great activities (day trips, walking tours, going out)... And you can join a communal dinner or make your own food. The hostel is super clean and nothing beats the location! Would definitely stay thered again!
    Deutschland, Weiblich, 25-30
  • 9.7


    15 Feb 2019
    best hostel I ve ever experienced! very delicious free cooking in the evening, well equiped kitchen, amazing people, clean, central and safe place. I would love to come back again soon! thanks for the amazing time here!
    Deutschland, Weiblich, 18-24
  • 9.7


    13 Feb 2019
    Hatte einen super Aufenthalt im Sungate one Madrid. Als Alleinreisender trifft man genug aufgeschlossene Menschen, vor allem bei den gemeinsamen Abendessen und Trinkspielen! Außerdem war jeden Abend genug geboten und man hat kostenlosen Eintritt in Clubs durch das Hostel bekommen. Personal war top, Betten auch über Hostel Standard und die Gemeinschaftsräume angenehm. Im Allgmeinen, eine familienähnliche Atmosphäre. Definitely recommend!
    Deutschland, Weiblich, 18-24
  • 9.1


    24 Apr 2019
    Great experience, the hostel is awesome and the people working there are lovely, you never feel alone there. The only negativ aspect is that in the rooms on the street is always quite loud becouse of the music in the street and you can't really sleep there from 10 am to 10 pm, so if you are a fan of naps like me ask for another room.
    Italien, Männlich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis Stadtrundfahrt
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Buch-Austausch
  • Bügeleisen/Bügelbrett
  • Duschen mit Warmwasser
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner
  • Handtücher nicht inklusive
  • Kabelfernsehen
  • Klimaanlage
  • Küche
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
  • WiFi


  • 2019

    10., Platz kleine Hostels weltweit

  • 2019

    2., Hostelkette

  • 2018

    1., Beste Lage

  • 2018

    1., Landesgewinner Spain

  • 2018

    2., Gewinner nach Kontinent Europe

  • 2018

    1., Platz kleine Hostels weltweit

  • 2016

    2., Kleine Hostelkette

  • 2016

    3., Gewinner nach Kontinent Europe

  • 2016

    3., Platz kleine Hostels weltweit

  • 2015

    2., Kleine Hostelkette