Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 3 Tage oder mehr im Voraus


3861 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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Don’t worry, you can now modify or cancel your booking completely free of charge (48h before the check-in day) if you choose the Standard Rate.

We are currently following all procedural advice from local governments and taking every necessary measure to ensure your safety, comfort and happiness.
- We are up to speed with local government guidelines, advices from WHO and the CDC.
- Deep cleaning throughout our hostels has been increased.
- We offer sanitization in all common areas and public spaces.

We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)

Please check our Things to Note and Policies before booking Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.5

  • Sicherheit 9.5

  • Lage 9.9

  • Mitarbeiter 9.7

  • Atmosphäre 9.4

  • Sauberkeit 9.5

  • Ausstattung 9.4

Neueste Bewertungen

  • 10.0


    03 Jul 2021
    I really have a nice time in this hostel. It is also very affordable to be in the center of Madrid (with breakfast included) and the workers are all very helpful and welcoming. I wanted to say a special thank you to Teo because he helped us with everything we needed and invited us to all the plans they made in the hostal. Very recommended.
    Spanien, weibliche Reisegruppe, 18-24
  • 10.0


    02 Jul 2021
    I loved the stay in this hostel because they organized group activities such as a picknick or walking tours, which made it easy to connect with others. The hostel was very clean and beautiful and I felt safe at all times
    Deutschland, Weiblich, 18-24
  • 10.0


    08 Jun 2021
    Just everything perfect! There are activities you can join in the evening. Nice people. And really nice stuff. We even went partying together. Would always come back. Hopefully soon.
    Deutschland, Weiblich, 18-24
  • 10.0


    06 Mär 2021
    Bestes Hostel in Madrid! Die Mitarbeiter sind so sympathisch & freundlich! Es ist sehr leicht Kontakte zu knüpfen. Die Lage ist unglaublich zentral, zwei große Metrostationen sind direkt in der Nähe und die Gran Vía praktisch nebenan. Es gibt diverse Duschmöglichkeiten & Toiletten, die praktisch immer sauber sind. Die Küche ist bestens ausgestattet. Die Zimmer sind sauber und ohne Stockbetten, was ich toll finde. Die Betten selbst sind überraschend bequem für ein Hostel. Gerne wieder!
    Deutschland, Weiblich, 18-24
  • 10.0


    29 Dez 2020
    Bestes Hostel auf der Welt! Wurde super herzlich empfangen und habe mich wie in einer Familie aufgenommen gefühlt. Ich liebe das Team. Roció, Gastón, Gaby, Soraya, Marú, Paulina und Melissa sind súper lustig. Wir hatten eine super Zeit.
    Deutschland, Weiblich, 25-30
  • 9.7


    29 Jun 2021
    Super nice stuff, they offer some activites so its easy to get in contact with other people, great Hostel!
    Deutschland, Weiblich, 18-24
  • 9.7


    27 Feb 2021
    Ein super Hostel! Besonders die zentrale Lage und die genialen Mitarbeiter, die eine familiäre Stimmung erzeugen, haben mich überzeugt :)) Man wird sehr freundlich begrüßt und über den ganzen Aufenthalt fühlte ich mich so, als ob ich schon ganz lange da gewesen wäre. Und als ich vergessen hatte Öl zu kaufen, habe ich einfach etwas von einem Mitarbeiter bekommen. Glatte 10 Punkte gibt es für Gewürzangebot und Öl in der Küche. ;-) Wenn ich wieder in Madrid bin, weiß ich, wo ich unterkomme :)
    Deutschland, Weiblich, 18-24
  • 9.4


    11 Mär 2020
    Es gibt wirklich fast nichts zu bemängeln. Ein perfektes Hostel in jeder Hinsicht, vorausgesetzt man möchte Leute kennenlernen und sich sozialisieren. Besonders cool ist, wie viel es "kostenlos" inklusive gibt (Abendessen, Party Nights, Trinkspiele, etc.). Außerdem könnte der Standort nicht zentraler sein, ein absoluter Traum!
    Deutschland, Männlich, 18-24
  • 9.1


    10 Jan 2021
    Sungate saved me after a rough travel weekend during the Madrid storms. They were incredibly accommodating to moving my reservation day around, late check-in, and overall hospitality. During these strange COVID times, it felt nice to have a sense of community and travel-excitement again, which I got staying here and safely meeting people (but with proper regulations in place, including temperature checks). And bonus, the showers were HOT.
    Deutschland, Weiblich, 25-30
  • 7.1

    Sehr gut

    19 Mär 2021
    Was clean but a Bit cold in the room 😓but for the price was acceptable
    Peru, Weiblich, 31-40
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  • Bettwäsche im Preis inbegriffen
  • Gratis Stadtrundfahrt
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Buch-Austausch
  • Bügeleisen/Bügelbrett
  • Duschen mit Warmwasser
  • Flexible NRR
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner
  • Handtücher nicht inklusive
  • Kabelfernsehen
  • Klimaanlage
  • Küche
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
  • WiFi


  • 2019

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  • 2019

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    2., Gewinner nach Kontinent Europe

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