Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Group bookings above 10 rooms need to be confirmed and paid for 21-days prior to arrival date. Any reduce in number of rooms / shorten stay are non-refundable.
Additional Terms and Conditions
Guest will be contacted upon making reservation for credit card details for verification purposes. The card will be charged 100% of total stay cost 21-days prior to arrival date. Failed to received credit card from customer will caused the booking to be cancel automatically.
All guests are welcomed
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
All rooms in the hotel are equipped with a kettle. With a private bathroom fitted with free toiletries, rooms at Summer Tree Hotel Penang also boast free WiFi, while certain rooms include a city view. All units are fitted with a flat-screen TV with satellite channels.
Speaking English, Indonesian and Malay at the 24-hour front desk, staff are always on hand to help. We look forward your visit to Penang!
***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 15:00 to 23:00.
3. Check out before 12:00 noon.
4. We accept cash and card payment.
5. Taxes not included (RM2 Heritage Fee per room per night for both Malaysian and non-Malaysian and RM10 Tourism Fee per room per night for non-Malaysian).
6. Reception working hours: 24 hours Hausregeln anzeigen
- Bettwäsche im Preis inbegriffen
- Gratis WiFi
- Handtücher inklusive
- Kostenloser Internetzugang
- Kostenloses Parken
- Duschen mit Warmwasser
- Frühstück nicht inbegriffen
- Rollstuhl gerecht
- Sicherer Nachttresor
- Zugang mit Schlüsselkarte
- Fax Service
- Rezeption rund um die Uhr geöffnet
- Weckruf / Weckrufe
- Tee- und Kaffeeecke
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