Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Smile Hostal

Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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To better accommodate you we, launched some news features. We decided to warm up your holidays with a home cocked meal.
From now on, you don't need to leave the hostel to have nice a meal, as we will provide you a dinner service.
In the moment of check in you will be asked of you would like to dinne in the hostel. A weekly many will be shown, so you can choose the days you are joining us to dinner. The dinner is composed by a soup and a main course, that change everyday.
All this for a very modest price.

This year we decided to keep the tradition alive, so once again we are offering you the last supper of the year. You just need to let us know if you are joining us for this occasion, and you'll find a plate waiting for you. :)

Smile hostel features include:

-Free Individual Lockers and Locks
-Free Towels, Linens and Duvets
-Free Coffee and Tea, all day
-Free Breakfast
-Free Wireless Internet Connection
-Free access to guide books from all around the world
-Book exchange
-Free Maps and Advice
-Free Luggage storage
-Free Satellite TV and films


You have24 hours for cancellations.
The cancellations need to be done by e-mail of fax.
We don't accept cancellations by phone.
if you don't give us notice about, we charge the 1 night.

Check In:12:00
Check Out:11:00
Minimum of stays : 2 nights Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.4

  • Sicherheit 9.6

  • Lage 9.2

  • Mitarbeiter 9.6

  • Atmosphäre 7.2

  • Sauberkeit 9.6

  • Ausstattung 6.4

Neueste Bewertungen

  • 10.0


    24 Sep 2018
    Great place!!! A family run hostel in a perfect location. The breakfast was amazing and the rooms, bathroom and kitchen/lounge area were great! We ended up staying a week there because it’s such a great place
    Deutschland, Paar, 25-30
  • 9.7


    26 Aug 2019
    The location of the hostel is on the edge of the new city centre and Alfama. Close to the castle, surrounded by lots of restaurants etc but still in a quiet side street. As the centre is close it's not absolutely quiet on the street by night. Each night the waste collection, sirens and people on the street make some noise. Ludi and his mom are perfect hosts. Thank you very much for all the advise and making us feel like in our Lisbon home 🥰
    Deutschland, Weiblich, 25-30
  • 9.1


    16 Sep 2019
    Very friendly staff. Homely atmospehere, more like a bed and breakfast. The breakfast was really good. Fruits, good Bread and coffe. Couldn‘t be better located. You can Walk everywhere in what felt like 15 Minutes. Very Clean bathrooms. Tall People should watch their heads though. They don‘t speak english but with a Mixture of spanish, french and using hands and feet one can communicate anyways. All in all a nice and cosy Place to spend a few nights.
    Deutschland, Paar, 18-24
  • 9.1


    01 Sep 2019
    Wir waren für drei Übernachtungen im Herzchendoppelzimmer im SmileHostel und haben uns sehr wohlgefühlt. Besonders positiv überrascht waren wir von der guten Matratze im Bett. Frühstück war sehr gut und reichlich. Sowohl Herbergswirtin als auch Sohn waren sehr freundlich, engagiert und immer für Tipps oder Hilfe erreichbar. Das einzig Negative war ein ständiges Piepsen/Signalton von außerhalb, welches uns an unsere Waschmaschine daheim erinnert hat. Wohnung liegt im dritten Stock ohne Aufzug.
    Deutschland, Paar, 41+
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  • Gratis Frühstück
  • Gratis WiFi
  • Kostenloser Internetzugang
  • Haartrockner
  • Kabelfernsehen
  • Klimaanlage
  • Küche
  • Internetzugang
  • Waschmöglichkeiten
  • Brettspiele