Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 4 Tage oder mehr im Voraus
  • Perfekte Lage
  • Wundervolle Mitarbeiter
  • Ausgezeichnete Sauberkeit
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Declared as a World Heritage Site by UNESCO; Tulum is a must-see destination in the Mexican Caribbean. Shambalam Hostel is located 4 km away from the beach in the heart of the town of Tulum, a privileged location between the ADO bus station and Centauro street where you can find shops, restaurants, bars, coffee shops, tour operators, scooter/bicycles rentals, and other places of interest in the town. Shambalam Hostel; a property that preserves the classic style of the Tulum town with natural and minimalist touches that create an exact design mix for our world travelers.

We love nature so welcome to the jungle, we have different activities and daily experiences for our guests to know our culture and live the true paradise of Tulum visiting cenotes, beaches, ruins, meditation nights, Mexican distillate tastings and coexistence with our staff so that they live the experience as a local.

Our perfectly distributed areas generate spaces for coexistence, coworking, relaxation and amenities. We have a sun deck, bar, kitchen, pool, WIFI to be connected at all time so you can work if necessary, rooms with air conditioning, own bathroom (shared and individual) and meticulous cleaning. Shambalam Hostel adapts to any plan; a place where you can met people from all over the world and share experiences and memories that will stay with you forever. Remember that Paradise is where I am.

Shambalam Hostel Policy and Condition:

Cancellation Policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15.00 to 22.00
Check out before 10.00

Payment upon arrival by cash, credit and debit cards
Taxes not included (19%)
Breakfast not available

24 hours reception.
No curfew
No minors. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.8

  • Sicherheit 9.2

  • Lage 9.4

  • Mitarbeiter 8.4

  • Atmosphäre 8.2

  • Sauberkeit 8.4

  • Ausstattung 8.2

Neueste Bewertungen

  • 10.0


    09 Apr 2022
    I loved my stay here! Nice located, super nice owners and nice place to chill :) don’t get the Problem about the beds, just bring earplugs!
    Deutschland, Weiblich, 25-30
  • 10.0


    14 Mär 2022
    Best kitchen in town ;)
    Deutschland, Weiblich, 18-24
  • 10.0


    10 Mär 2022
    I enjoyed my time in this hostel a lot! It has a really good vibe with nice music, a cool chill-out area and a big kitchen. The rooms have a AC and big lockers. The staff there is super friendly, chill and helpfull. Also the location was perfekt for me. All in all I was super satisfied and i can suggest it.
    Österreich, Weiblich, 18-24
  • 9.7


    26 Apr 2022
    the place to stay if you want a chill atmosphere. Kitchen and Bathrooms are clean. Very friendly people are working there. Had a great time in shambalam
    Österreich, weibliche Reisegruppe, 18-24
  • 9.1


    15 Mär 2022
    Nice location- nice people- chill but not boring- good equipment kitchen- nice rooms- good to stay there and go party from there- not too clean but not too dirty- really nice good price
    Deutschland, Weiblich, 18-24
  • 9.1


    08 Feb 2022
    Nice quiet place to stay. The people are great and very open to new people. Sadly the bathroom was dirty and smelled bad and the beds are very small because there are three on top of each other.
    Deutschland, Weiblich, 18-24
  • 8.6


    01 Mär 2022
    Nice hostel, friendly stuff and great place to stay if you want to get to know people 👍🏼
    Österreich, Weiblich, 25-30
  • 6.9


    11 Mär 2022
    Hosts spielten gute Musik. In unserem Zimmer (4er) war es nachts sehr laut, weil die Straße sehr stark befahren ist.
    Deutschland, Weiblich, 25-30
  • 6.0


    10 Mär 2022
    First of all. The bathrooms could use some more love but general speaking the cleanliness is not the worst. The Hostel is run by failed DJ‘s and Stoners. The Hostel has no security whatsoever. Anyone can come and go as he or she pleases. So some girls that didn‘t even stayed there ended up talking in (!) our dorm to some other guy at 5 a.m. Some people couldnt check out because there was noone at the reception so they couldnt get their deposit back! Every request we had was to much to ask for..
    Deutschland, Gemischte Gruppe, 18-24
  • 4.6


    06 Mär 2022
    We stayed at Shambalam for a few nights in a 5-Bed-Dorm. It was a very small room without a window and we were not allowed to use the AC until 7 pm. The bathroom was very dirty and no one really cared. The employee who „welcomed“ us did not make an effort to show us the hostel and didn’t speak much. The hostel itself looks ok and the public areas are cool but the kitchen was the worst hostel kitchen I’ve ever seen. Extremly Dirty and for saving money they called it a self cleaning kitchen.
    Deutschland, Paar, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Kostenloser Internetzugang
  • Adapter
  • BBQ
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Freibad
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Handtücher nicht inklusive
  • Klimaanlage
  • Kocher
  • Küche
  • Kühl-/Gefrierschrank
  • Swimmingpool
  • Swimmingpool (innen)
  • Terrasse
  • Waschmaschine
  • 24-Stunden-Sicherheitsservice
  • Fahrradverleih
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Tours/Touristeninformation
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Tee- und Kaffeeecke
  • WiFi