Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 3 Tage oder mehr im Voraus
  • Perfekte Lage
  • Wundervolle Mitarbeiter
  • Ausgezeichnete Sauberkeit
Zeige alle Bewertungen


Sayab Hostel brings a different proposal inviting you to live the Caribbean vacation you always dreamed of!

Sayab is located in a strategic area of Playa del Carmen. We are 3 minutes walking distance from the Caribbean Sea, 200 meters from the main avenue and the downtown area where you will find supermarkets, shopping malls, nightclubs and a variety of restaurants and bars to visit on Fifth Avenue. Everything is within walking distance!
For your convenience, we are 400 meters from the ADO bus station and 600 meters from the Playa del Carmen ferry terminal. We are close to the mini bus station that will allow you to visit the most beautiful beaches and cenotes of Quintana Roo.

You will feel in the middle of the Caribbean the moment you enter our reception and receive the beautiful energy that transmits our patio surrounded by native plants with the central pool. You will instantly want to relax and dive into the pool while you taste the best drinks from our bar prepared by bartenders that will make you feel at home. If you like nature, sun and being outdoors, Sayab is your place!
The hostel has shared rooms with shared bathrooms with A/C (from 8pm to 8am), as well as private rooms with private bathroom and A/C. We offer lockers for your personal belongings, dining space, shared kitchen and the large central patio where you can relax, have fun, meet people and also enjoy the events we do such as: Live Dj Sets, Live Bands, grill, pizzas and more!
If you want to work, we have 3 Wifi networks throughout the hostel.
We also have a diving school 'GOOD VIBES DIVING' that will take you to know the beautiful Caribbean Sea! Instructors with the best good vibes will be responsible for the excellent experience you can live in the waters of Playa del Carmen.

Our main goal is your comfort and safety.
You will feel at home and by the end of your stay you will be part of the Sayab family!

Sayab Hostel puts at your disposal :
- High quality facilities
- High standards of cleanliness
- Shared dormitories with beds of 1 1/2 beds
- Lockers
- Bathrooms with hot water and A/C
- Fully equipped kitchen
- Pool area
- Diving School
- Free WiFi
- Breakfast and dinner vending service
- Air conditioning (8pm to 8am) in shared rooms.

Cancellation policies:
-> up to 48hs prior all check-in: reservation modifications may be made without penalty. Subject to availability and rate changes.
-> within 48hs prior to check-in: no modifications or cancellations can be made. In case of modifications or cancellations, the equivalent of one night's accommodation at the current rate will be charged.
-> No show: The hostel will charge 50% of the stay.

Payment upon arrival: cash, credit or debit cards (Visa, Mastercard).
Environmental tax not included in the rates.

Check-in: 15:00hs. Valid physical identification is required, otherwise check-in will not be possible.
Checkout: 12:00hs. In case of late checkout, the hostel will charge the late checkout rate or 100% of the night in the corresponding room.

Important: In case the guest decides to check out after check-in and before the checkout date, or is requested to leave due to non-compliance with the rules, no refund will be made.

Lodging only for adults from 18 to 60 years old.
Pets are not allowed Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.3

  • Sicherheit 9.0

  • Lage 9.4

  • Mitarbeiter 8.6

  • Atmosphäre 7.7

  • Sauberkeit 8.9

  • Ausstattung 7.8

Neueste Bewertungen

  • 9.7


    20 Jan 2022
    Nice and clean hostel. I think the location is perfect for a stay in playa - everything is within walking distance. They serve a delicious breakfast and dinner every day, which I highly recommend to try. Especially the staff and the attached diving school Good Vibes Diving made the stay special for me. I will definitely be back :)
    Deutschland, Weiblich, 25-30
  • 9.4


    21 Jan 2022
    Had a pleasant stay at Sayab. I liked its location. Friendly staff especially Sabrina, thanks for helping me out!
    Schweiz, Männlich, 25-30
  • 8.6


    10 Jul 2022
    I stayed at Sayab twice. Once in a dorm as a female solo backpacker and then again in a private room. + easy to meet people + nice dorms + nice pool and outdoor area + AC - super loud at night. - private room has an open part to the outside, so privacy is is a bit limited. And for that it is quite expensive. Sum up: would stay here again in a dorm if im traveling by myself but would choose something else for me and my boyfriend.
    Schweiz, Weiblich, 25-30
  • 8.3


    09 Aug 2022
    It was a nice stay, the employee are very friendly and in general it has a nice vibe :)
    Schweiz, Weiblich, 18-24
  • 8.3


    20 Mär 2022
    We have been staying in a 3 people private room, was a bit small but clean and with a nice bathroom. The AC was pretty loud so we had to turn it off at night. The pool was very nice and chill. Unfortunately on our first day, the beer was empty at 5 pm and they didn’t refill until 9pm. If you’re traveling alone this might not be the right place, as it was pretty quiet at night and kind of hard to meet new people. Overall I can recommend the place if you’re looking for a quiet stay without party
    Deutschland, männliche Reisegruppe, 18-24
  • 8.3


    19 Mär 2022
    Sehr schönes Hostel, in super Lage. Alles ist sehr ordentlich, die Badezimmer sind sehr sauber. Kritik: keine Möglichkeit nasse Sachen aufzuhängen (werden von Mitarbeitern weggenommen), im Pool sind jeden Tag Taucher von der Tauchschule, Klimaanlage lässt sich nicht selber regeln. Wenn es nachts zu kalt ist, muss man einen Mitarbeiter holen.
    Deutschland, weibliche Reisegruppe, 18-24
  • 8.3


    04 Mär 2022
    Positiv: + sehr zentral gelegen + sauberes Zimmer + Swimmingpool vorhanden Neutral: Atmosphäre war okay Hostel-Anlage war okay Negativ: - Zimmer war sehr klein - Hostel-musik läuft bis 00.30 Uhr
    Schweiz, Paar, 25-30
  • 8.3


    06 Jan 2022
    Sayab was one of our best hostels in mexico, perfect location in playa del carmen, very nice pool and beautiful room. We had a private room with private bathroom though so I cant say anything about the dorms. It was the only hostel that we stayed at that was not partying all night long and we were actually able to sleep proper for the first time in weeks - you can still party everywhere around the hostel within 2 minutes walking. We really enjoyed our stay there. Would absolutely book again.
    Österreich, Paar, 31-40
  • 7.1

    Sehr gut

    09 Feb 2022
    Basic dorms unfortunately - if they would change the beds it would be a nice hostels. Lady at the reception told us that it’s not possible to store the luggage after check out although they had more than enough space in the luggage store
    Österreich, Weiblich, 25-30
  • 5.7


    01 Feb 2022
    Hostel that feels a bit like a Hotel. No shower after check out & one Staff member was a bit rude. Not a real hostel vibe but ok for 1-2 nights & why would you eant to stay any longer than that in Playa anyways. The incident where I couldn’t shower just tainted it all. Makes this place very unfriendly imo as hostels are a bit easier.
    Algerien, Männlich, 25-30
Zeige alle Bewertungen


  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Kostenloses Parken
  • BBQ
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Freibad
  • Frühstück nicht inbegriffen
  • Handtücher nicht inklusive
  • Kabelfernsehen
  • Klimaanlage
  • Kocher
  • Kühl-/Gefrierschrank
  • Mikrowelle
  • Parken
  • Swimmingpool
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Spät Check out
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Gerichte im Angebot
  • Brettspiele
  • WiFi