Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. To make a booking it is necessary that you give us the groups details (school/association name, post address, IATA or company number, phone number and group leader name), the number of people (teachers/students) and the rooming distribution you prefer.
2. Upon booking your group, we will send you a pro forma with the booking details. To secure the booking, you will be required to make a deposit of 10% within two weeks.
3. Prepayment can be done by bank transfer or by credit card, by sending us your card number and expiry date.
4. The balance of the payment must be sent about 3 weeks prior to the group's arrival.
5. If paying by bank transfer, it is necessary to include the booking reference when making the transfer.

Additional Terms and Conditions

25% for cancellations received between 45 and 30 days
50% for cancellations received between 29 and 15 days
100% of total cost for cancellations received between 14 days and 48 hours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Safestay Lisboa

Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Ausgezeichnete Sauberkeit
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We're in the best possible location: right in the heart of the city, at the crossroads of the Chiado, Bairro Alto and Restauradores neighbourhoods.

Safestay Lisbon has 152 beds distributed amongst rooms that range from doubles to 14 bed rooms. Rooms are outward-facing and some of them lead out to a balcony.

The hostel has a large common area for eating breakfast and it is surrounded by different terraces where you can enjoy a drink or just chill out on a warm summer afternoon. There is a TV lounge area as well as a chill-out area and a bar right next to the reception.

The hostel also offers free Wi-Fi, weekly activities, breakfast service, meals & snacks and it is open 24 hours a day.

Guest will be required to show an official ID with photo at upon arrival.

Person under the age of 18 years are only allowed to stay in private rooms or dormitory rooms that are booked for use of one family or group of persons, and can't share a dormitory rooms with other guests. People under 18 years of age must travel with their parents or legal guardian.

Bear in mind that the local Tourist Tax will be applied to your arrival (2 EUR per person, per night)

* Notice to the guests *

Following the last decision of the Council of Ministers due to the pandemic situation in Portugal, it was decided and approved on July 8, 2021 that all tourist establishments and hotels must compulsorily require presentation of Digital Certificate or negative test to their customers. Safestay Lisbon will provide certified rapid tests that will be sold on demand and within their possibilities (stock may be limited). The check-in process will not be carried out if guests do not have this documentation and in order to comply with the legal requirements in force. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.9

  • Sicherheit 9.1

  • Lage 9.5

  • Mitarbeiter 9.2

  • Atmosphäre 8.5

  • Sauberkeit 8.4

  • Ausstattung 8.2

Neueste Bewertungen

  • 9.7


    09 Sep 2021
    Clean and safe hostel with a great location! Only little downside is the breakfast, which is very minimalistic and not realllly healthy. However, all in all it was a very nice stay! Would recommend and book again
    Deutschland, Weiblich, 18-24
  • 9.4


    18 Aug 2021
    good stay - nice people
    Deutschland, Männlich, 25-30
  • 9.4


    28 Aug 2020
    Perfect hostel in a very good location and a cheap price. Safestay is beautiful, clean and employees are going out of their way to make you enjoy your stay. They really care to enfore covid safety measures, which makes you feel safe during your stay. Rooms are beautiful and beds very comfy.
    Deutschland, Weiblich, 18-24
  • 8.6


    09 Feb 2020
    Sauberkeit in der küche
    Deutschland, Männlich, 18-24
  • 8.0


    07 Jul 2019
    + Cheap, Location was great, clean bathrooms - Door wouldn't open from the inside without the key, it was hard to open it from the outside, kitchen wasn't that clean and the stove was also a bit weird. They are renovating the showers and the kitchen at the moment, so there was only one shower on our floor
    Deutschland, weibliche Reisegruppe, 18-24
  • 8.0


    26 Jun 2019
    Das Personal in dem Hostel war unglaublich nett und hilfsbereit. Die Räume wirkten von der Sauberkeit okay nur in manchen der Badezimmern war Schimmel. Die Betten sind sehr hoch und die Leitern nicht schön, die Abstände sind sehr groß sodass es sehr anstrengend ist auf die Betten zu kommen und wieder runter. Sie wackeln auch sehr doll.
    Deutschland, Weiblich, 25-30
  • 7.1

    Sehr gut

    26 Aug 2021
    It is a nice hostel but there are a few things which didn't worked out so good for me. They have a nice balcony with a nice view. My room wasn't so clean, the rest was pretty clean. Beds are very bed to climb up, toilets where not in the best conditions and breakfast kind of poor. We'll, the price was perfect and the location is very good. Please organize your kitchen a little bit, maybe put some stickers with names on or something. Of course it is just my point of view so thanks for hosting
    Deutschland, Paar, 25-30
  • 6.6


    07 Mär 2020
    bathrooms were rarely clean, super small and not many for such a big hostel bunkers were super instable, when you moved the bed was shaking like crazy terrace is super nice kitchen rather messy
    Deutschland, Männlich, 25-30
  • 2.0


    21 Aug 2020
    We were very upset as the Safestay Lisboa hostel just cancelled our stay the bay before at 8pm. They told us that they won’t reopen their hostel yet. Why didn’t they tell us earlier? It is unacceptable as we already paid a certain amount on the website in advance. Additionally we had to book a new hostel for more money as we had to book very spontaneously.
    Deutschland, Paar, 18-24
  • 2.0


    16 Dez 2019
    This hostel is really dirty, most of the common spaces were closed to the public due to construction happenning. The girl who checked me in has been very rude and insulting for no reason. To access the upper bed is almost impossible without waking every other person in the dormitory and breaking his back. Overall the hostel is dirty, full of bad crowd. NOT SAFE
    Frankreich, Männlich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Adapter
  • BBQ
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Flexible NRR
  • Gemeinschaftsraum
  • Haartrockner
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • Terrasse
  • Waschmaschine
  • Zugang mit Schlüsselkarte
  • Fax Service
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Spät Check out
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Tee- und Kaffeeecke
  • Brettspiele