Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1. To make a booking it is necessary that you give us the groups details (school/association name, post address, IATA or company number, phone number and group leader name), the number of people (teachers/students) and the rooming distribution you prefer.
2. Upon booking your group, we will send you a pro forma with the booking details. To secure the booking, you will be required to make a deposit of 10% within two weeks.
3. Prepayment can be done by bank transfer or by credit card, by sending us your card number and expiry date.
4. The balance of the payment must be sent about 3 weeks prior to the group's arrival.
5. If paying by bank transfer, it is necessary to include the booking reference when making the transfer.

Additional Terms and Conditions

25% for cancellations received between 45 and 30 days
50% for cancellations received between 29 and 15 days
100% of total cost for cancellations received between 14 days and 48 hours

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
  • Perfekte Lage
  • Wundervolle Mitarbeiter
  • Großartige Sauberkeit
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We're in the best possible location: right in the heart of the city, at the crossroads of the Chiado, Bairro Alto and Restauradores neighbourhoods.

Safestay Lisbon has 152 beds distributed amongst rooms that range from doubles to 14 bed rooms. Rooms are outward-facing and some of them lead out to a balcony.

The hostel has a large common area for eating breakfast and it is surrounded by different terraces where you can enjoy a drink or just chill out on a warm summer afternoon. There is a coworking space, a rooftop terrace as well as a chill-out area and a bar right next to the reception.

The hostel also offers free Wi-Fi, weekly activities, breakfast service, meals & snacks and it is open 24 hours a day.

Guest will be required to show an official ID with photo at upon arrival.

Person under the age of 18 years are only allowed to stay in private rooms or dormitory rooms that are booked for use of one family or group of persons, and can't share a dormitory rooms with other guests. People under 18 years of age must travel with their parents or legal guardian.

Bear in mind that the local Tourist Tax will be applied to your arrival (2 EUR per person, per night)

* Notice to the guests *

Following the last decision of the Council of Ministers due to the pandemic situation in Portugal, it was decided and approved on July 8, 2021 that all tourist establishments and hotels must compulsorily require presentation of Digital Certificate to their customers. Safestay Lisbon will provide certified rapid tests that will be sold on demand and within their possibilities (stock may be limited). The check-in process will not be carried out if guests do not have this documentation and in order to comply with the legal requirements in force. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.0

  • Sicherheit 8.4

  • Lage 9.2

  • Mitarbeiter 8.5

  • Atmosphäre 8.1

  • Sauberkeit 7.7

  • Ausstattung 7.6

Neueste Bewertungen

  • 10.0


    23 Jun 2022
    Really great hostel with really great people! I love it :D
    Deutschland, Männlich, 31-40
  • 9.4


    24 Jun 2022
    Nice place to stay when in Lisbon!
    Deutschland, Männlich, 25-30
  • 9.4


    31 Mai 2022
    Alles super, total cooles Zimmer mit Balkon und Ausblick auf die Altstadt und das Meer. Kleines Frühstück für 3€. Schön wäre, wenn man Schlösser zum Abschließen der Boxen nicht selber mitbringen müsste.
    Deutschland, Männlich, 18-24
  • 8.9


    24 Apr 2022
    It is a great and cheap place and also very central. You have everything what you need and in the room is enough place for all the people.
    Deutschland, Weiblich, 18-24
  • 8.0


    23 Feb 2022
    Das Hostel liegt sehr zentral, sodass man in Lissabon immer wieder mal kurz vorbeigehen kann. Das macht Tagesausflüge/Spaziergänge innerhalb der Stadt sehr entspannt. Das Haus an sich ist sehr hellhörig, sodass man im Zimmer mitbekommt, was auf dem Flur passiert. Das Frühstück ist minimalistisch, aber okay. Preis-Leistung ist ziemlich unschlagbar - ich hab einige im Hostel getroffen, die mehrere Wochen bleiben.
    Deutschland, Weiblich, 25-30
  • 6.9


    04 Apr 2022
    Not all beds have a plug
    Deutschland, Männlich, 31-40
  • 6.9


    28 Feb 2022
    Wenn man die Bewertungen liest bekommt man etwas Angst. Aber ja, die haben anscheinend renoviert, sodass mein Zimmer sehr sauber schien. Der Weg zum Eingang ist nachts extrem gruselig, weil der Eingang in einer dunklen Gasse nach einer anderen dunklen Gasse liegt. (Besser als Gruppe laufen) Dafür is das Hostel aber super zentral und nah an der U-Bahn. Nachts war es ab und zu etwas laut, da die Türen kaum Schall isolieren, aber für den Preis, nimmt man das halt dann so in kauf.
    Deutschland, Weiblich, 18-24
  • 6.3


    27 Apr 2022
    Stayed 2 nights in the 14-bed-dorm. Would not recommend it. Just do it if you really have to save money. Noisy because of the street and stupid roommates. Toilet was not clean and in general the room was dirty. The room is somehow outside the main building and you have to walk on the street. Kitchen was okay, but there was not a toaster, which is a basic item for Hostels. Staff was really friendly and helpful.
    Deutschland, Männlich, 25-30
  • 6.3


    28 Feb 2022
    The first night I stayed in the 14 bed dorm and I really didn't like it. It smelled horrible and there where not enough sockets for everyone. It was also really weird in the basement and there was a lot of noise at night. The second night I stayed in a 12 bed dorm and it was way better. So I would recommend staying in the smaller rooms. The kitchen was nice and the breakfast was simple but good.
    Deutschland, Weiblich, 18-24
  • 5.4


    20 Mär 2022
    Staff was not friendly. Arrived totally wet from rain. Two guys were at the reception. One was doing the Cafe. I asked the other to do the check in. He said I have to wait for the other. The other said then after 10 minutes he changes shift now with the other guy who didn't want to help. So waiting again. Then the guy did the check in but did this as slowly as possible. Then they couldn't provide a lock for the locker. Never again.
    Deutschland, Männlich, 31-40
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Adapter
  • BBQ
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Flexible NRR
  • Gemeinschaftsraum
  • Geschirrspüler
  • Haartrockner
  • Handtücher nicht inklusive
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • Terrasse
  • Waschmaschine
  • Zugang mit Schlüsselkarte
  • Fax Service
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Spät Check out
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Tee- und Kaffeeecke
  • Brettspiele