Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
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Location, Location, Location… and the leading hostel in Townsville. Reef Lodge’s success is due to a 19 year dedication towards providing a safe, clean and friendly environment, with numerous amenities to help make your stay the most comfortable. Combine this with the best location… The Strand beach esplanade and parks, Nightclub district, city centre and Magnetic Island ferry terminal are all a short walk away.

Reef Lodge reception is open from 8-00am till 8-00pm.... Arriving after 8pm! Not a problem, late arrivals should be organized by phoning our reception before 6pm on your day of arrival....

The Reef Lodge was once reviewed as ' Very quaint, kind of like a little village in the center of the city.' Townsville’s most centrally located budget accommodation, Reef Lodge is a short 500m walk to the Beautiful “Stand” beach and we are only 500m from “Magnetic Island” ferry, Greyhound and Premier bus terminal.

It has everything you need for a great stay in the Capitol of North Queensland. With the CBD within 500m of the Reef Lodge. The Aquarium Reef HQ, Museum and Cultural Center are just over the road. We have built our reputation on being a quiet, laid back hostel where you can chill out and recharge.

Reef Lodge is not a party hostel, we pride ourselves in being a quiet and clean property were you can chill out and relax. We cater to international tourist as well as the domestic travelers At 10-30pm we ask people to settle down, respect the other travelers by, keeping noise to minimum and ask people who wish to continue the part.

This is a strictly over 18 hostel, so we only accept guests over 18 years old.

**Terms and Condition of Reef Lodge Backpackers**

Office hours: 8am till 8pm Arrivals out of these hours must be organized prior to 6pm on your day of arrival by phoneing our reception .

Check out time is 10am, you and your bags must be out of your room.

We will endeavour to put you into the dorm bed of your choice however it will come down to a first come first serve basis.

Your sheets, towels and key brought to the office for check-out.

You and your bags need to leave the hostel no later than 12:30 pm.

Baggage storage available in reception area. (Fees Involved)

For the comfort and consideration of all the guests staying at the Reef Lodge.

At 10:30 pm, we ask that people turn off stereos and keep noise to a minimum.

No consumption of alcohol after 10:30 PM.

There are no visitors allowed into the hostel at any time of the day or night.

A $20-00 cash security deposit is required to cover, key, kitchen, linen at check-in.

Any damages will be paid for prior to leaving Reef Lodge.

This is a strictly over 18 hostel.

Cancellation must be made at least 24 prior to the arrival date to avoid a fee of the firsts nights accommodation. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.4

  • Sicherheit 9.4

  • Lage 9.3

  • Mitarbeiter 7.7

  • Atmosphäre 8.3

  • Sauberkeit 8.7

  • Ausstattung 8.7

Neueste Bewertungen

  • 9.7


    25 Nov 2018
    Unfortunately I only stayed there for one night. It was an amazing hostel with everything you need and more. There were even a flat iron for the hair. The kitchen was very clean and nice and there had bwen many areas to relax and meet new people. I was in a 6 dorm mixed and there were plenty of space. I would definitly go there again.
    Schweiz, Weiblich, 25-30
  • 9.1


    07 Feb 2019
    Das Kennenlernen von anderen Backpackern wird durch verschiedene Aktivitäten und eine sehr schöne Atmosphäre unterstützt
    Deutschland, Gemischte Gruppe, 18-24
  • 8.6


    20 Feb 2020
    Nice hostel, very clean! Owners encourage backpackers to recycle and to avoid food waste which I think is great!!
    Österreich, Weiblich, 25-30
  • 8.3


    06 Sep 2019
    Alles ok. Für 1 Nacht ausreichend.
    Deutschland, weibliche Reisegruppe, 25-30
  • 8.3


    21 Jun 2019
    The cleanest and best organised hostel I have ever been in. Good location. Friendly but not cordial staff. A nuisance is the pub next door. I was literally bopping in my bed from the bass when there was live entertainment until 3 a.m. Ask for a room facing the courtyard when you have a light sleep. You still hear it but it’s much better.
    Deutschland, Weiblich, 41+
  • 7.4

    Sehr gut

    23 Sep 2019
    You have to pay extra for the air-conditioning and a really loud pub is next door. The rest is fine.
    Deutschland, Paar, 25-30
  • 7.4

    Sehr gut

    20 Dez 2018
    Hi, the security is okay, you don't have a real safe storage room. The location was good, it's near the ferry to go to Magnetic Island. The staff was okay. If you have a late check in, make sure you understand all the instructions properly, because it's quite complicated. I had luck to get inside. The atmosphere was nice. You can lay in hammocks and relax and sit outside to eat. They have free pancakes every morning! The bathrooms and the kitchen was clean. Everything you need is in the kitchen.
    Australien, Weiblich, 18-24
  • 7.1

    Sehr gut

    03 Nov 2019
    The staff is really nice and cares for you (a couple is heading this hostel. Common area is nice (but outside). The kitchen is clean (at least in the morning). The rooms are a bit small and the aircon is really noisy (but better a noisy aircon than no aircon in hot summer). Near to the greyhound bus stop & ferry harbour. The central is 10-15 mins within walking distance. Nice for a stopover between Airlie Beach and Cairns.
    Deutschland, Weiblich, 18-24
  • 5.7


    14 Mär 2020
    Didn't feel comfortable at all. To be fair, the Hostel was clean (especially the bathrooms) and the location is perfect to reach the Ferry and Coach Terminal. The Air Con in my room didn't work at all and the smell in there was very weird. The only people I saw were 50+ years and as a 22 year old woman it's not nice to stay in a room with two old men. The Hostel is next to a Pub and I'm used to loud Hostels, but it wasn't possible for me to sleep before 2am. I was happy to leave.
    Deutschland, Weiblich, 18-24
  • 3.7


    26 Nov 2018
    Personal war sehr unfreundlich. Wenn man nach 8pm einchecken möchte muss man vorher anrufen, sonst wird man trotz bezahlter Buchung auf die Straße gesetzt. Das ich keine australische Nummer habe und der Anruf sehr teuer ist, hat den Inhaber nicht interessiert. Auf die Bitte mir den Code für den Safe in dem der Zimmerschlüssel ist per Mail zu schicken wurde unverschämt geantwortet, dass ich gefälligst die Regeln für den Late-Check-in beachten solle.
    Deutschland, Männlich, 18-24
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
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  • BBQ
  • Buch-Austausch
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fitnessstudio
  • Gemeinschaftsraum
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