Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
8.9
  • Wunderbare Lage
  • Hervorragende Mitarbeiter
  • Ausgezeichnete Sauberkeit
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Beschreibung

Secret recipe to enjoy Milan: combine awesome people, a great location right in the heart of the city, comfy affordable beds and a huge fancy common area.
Add a little excitement, share your stories, fun, best vibes with new friends from all over the world. Mix well and...Welcome to Queen Hostel!
Between our wonderful staff, plenty amenities and beautiful common spaces, we promise that your stay will be the most at home you've felt on the road.

At Queen Hostel you can choose from female or mixed dorms which feature bunk beds, air conditioner, individual lockers, new and comfortable mattresses, new bed linen, individual reading lamp and much more. Our rooms are spacious, airy and clean.

There's FREE WIFI everywhere in the hostel, even in the bathrooms! You'll find here a great common area, with a huge bar, foosball, snooker, board games, musical instruments, bike rental, a very cozy relax area... You can join many activities dedicated to our guests every evening! Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.7

  • Sicherheit 9.3

  • Lage 8.7

  • Mitarbeiter 9.3

  • Atmosphäre 9.2

  • Sauberkeit 8.6

  • Ausstattung 8.6


Neueste Bewertungen

  • 9.7

    Ausgezeichnet

    11 Jun 2019
    Very nice hostel, it‘s easy to meet some people, and the common room are great
    Deutschland, Weiblich, 18-24
  • 9.7

    Ausgezeichnet

    05 Jun 2019
    Der Aufenthalt war super angenehm! Coole Leute, die Zimmer und das Frühstück ist völlig okay für den Preis und die Mitarbeiter sind unglaublich nett! Immer wieder gerne!
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.7

    Ausgezeichnet

    24 Mai 2019
    This hostel was one of my favourites so far! The staff was very nice and welcoming and every night there were drinking games and other activities, so it was super easy to meet new people. I even got to know one of the owners, Francesco, who was so nice and passionate about the Hostel. I enjoyed my trip to Milan so much!
    Deutschland, Weiblich, 18-24
  • 9.7

    Ausgezeichnet

    30 Apr 2019
    Easy to meet people. Super clean, friendly staff! Good happy hour deals ;)
    Deutschland, Weiblich, 18-24
  • 9.4

    Ausgezeichnet

    15 Apr 2019
    Das Personal war sehr nett und hilfsbereit, der ganze Aufenthalt war angenehm und entspannt! Auch die Lage ist perfekt, direkt mit unterschiedlichen Straßenbahnenlinien zu erreichen und nicht weit vom Duomo! Auch zu Fuß gut erreichbar! Leider ist der Online-check-in am Handy nicht ganz so einfach und funktioniert nicht gut! Ist aber auch nicht schlimm :) Wir würden das Hostel auf jeden fall weiterempfehlen! :)
    Österreich, Weiblich, 18-24
  • 9.1

    Ausgezeichnet

    19 Apr 2019
    I only stayed in Milano for about 30 hours but tanks to the „Queen Hostel“ I could make the most out of my stay! I met new people straight away and had a great time there! The staff is friendly and helpful, the price absolutely fine for a big city!
    Deutschland, Weiblich, 18-24
  • 8.3

    Großartig

    05 Mai 2019
    Top Hostel, super nettes Personal, Frühstück war ok. Was uns auf jeden Fall negativ aufgefallen ist, waren die Stockbetten, die bei jeder Bewegung gewackelt haben, wodurch die beiden anderen Personen schlecht schlafen konnten. Insgesamt auf jeden Fall weiterzuempfehlen!
    Deutschland, Gemischte Gruppe, 18-24
  • 8.3

    Großartig

    05 Mai 2019
    The hostel is good for socializing and party. It has a big variety of activities to offer like guitars, a soccer and a Billard table and lots more. This hopefully lets you forget about the bad smells (either sweat, piss or mold) and the poor breakfast.
    Deutschland, Weiblich, 18-24
  • 8.0

    Großartig

    25 Mär 2019
    -Freundliches Personal - kaputte Fahrräder, was schade war, weil es keinen Fahrradverleih ohne Kreditkarte gab - etwas schlechte Luft im Hauptraum - angenehm großes Zimmer, trotz 15 Bett Zimmer sehr angenehm
    Deutschland, Weiblich, 18-24
  • 6.6

    Gut

    20 Mai 2019
    Das Hostel ist soweit ok, ich würde beim nächsten mal jedoch ein anderes bevorzugen. Besonders in puncto Sauberkeit war ich nicht sehr zufrieden; es roch einfach nicht frisch. Auch die Ausstattung ließ zu wünschen übrig: Duschköpfe in der Wand ohne Verstelloption und rostig/kalkig, klassische Hostelbetten, die sich bei jeder Bewegung mitbewegen, es fehlte teils Toilettenpapier, kaum Ablagen im Bad). Personal ist freundlich.
    Deutschland, Weiblich, 25-30
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Ausstattung

Kostenlos
  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis Stadtrundfahrt
  • Gratis WiFi
  • Handtücher inklusive
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
Allgemeines
  • Buch-Austausch
  • Bügeleisen/Bügelbrett
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Gemeinschaftsraum
  • Haartrockner
  • Klimaanlage
  • Kocher
  • Küche
  • Kühl-/Gefrierschrank
  • Leselampe
  • Mikrowelle
  • Nützliche Dinge
  • Parken
  • Schließfächer
  • Sicherer Nachttresor
  • Trockner
  • Waschmaschine
  • Zugang mit Schlüsselkarte
Service
  • 24-Stunden-Sicherheitsservice
  • Fahrradverleih
  • Fax Service
  • Gepäckaufbewahrung
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Spät Check out
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Tee- und Kaffeeecke
Unterhaltung
  • Brettspiele
  • DVDs
  • Kickertisch
  • Poolbillardtisch
  • Spielzimmer
  • WiFi


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