Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We have a Non refundable 24 hour cancellation Policy. Please ensure that all cancellations are done before the 24 hour grace period as we will not be held responsible for cancellations made after 14:00 the day before arrival.

All cancellations and No - Shows will be charged for the first night of their bookings. Old reservations will then be cancelled off completely.

Additional Terms and Conditions

Terms and Conditions
All guests agree that by occupying accommodation at Mumma’s Hostel , you shall be personally responsible for all charges. This will include any damages to dormitory or our general areas. It is a condition of a guest's occupancy that the owners of the premises – business will not be liable for damage to or loss of property brought onto the premises by the occupier or their guests. Smoking is NOT permitted in any dorms. Guests breaking any rule will be evicted immediately with no refund.
Payment Policy
You must be at least 18 years of age to make a booking of any accommodation displayed on our site. You must make payment of 15% deposit for accommodation when booking on our site.The amount debited will be the amount shown on the booking page. Depending upon the currency of the booking, your credit card's currency and the country in which your card was issued, your credit card provider may impose foreign exchange fees and other fees which are in accordance with your arrangements with that credit card provider.

Cancellation Policy
To change any details of your booking, you must contact us by phone or email We will do our best to assist you, but cannot guarantee that changes can be made.
If you cancel your booking on a non-refundable rate you will be charged the full amount and loose your bed space, we may re sell the bed, This also applies for no shows you will be charged in full. Flexible rates are able to cancel for free up until 48 hours prior to their check in at Mumma’s Hostel. Cancellations inside of this time window will incur a cost of 1 nights accommodation fee, As always, we highly value your patronage and will endeavour to make your stay at the
Mumma’s Hostel Cairns an excellent experience. We reserve the right to cancel a booking for any reason.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

All Group Booking of more that 8 People will need to be confirmed by Hostel manager directly. Please make sure to contact Hostel Manager on

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen


Mumma’s Hostel Surfers Paradise welcomes you to sunny Queensland and its beautiful beaches. We invite all travelers and backpackers to stay with us and enjoy our relaxed hostel and friendly hospitality. Our aim is to provide you with the best budget accommodation on the coast without sacrificing comfort.

We are close to all the action being just a few minutes’ walk to Surfers Paradise Beach, shops, restaurants and nightlife and right down the road from main public transport access to explore everything that the Gold Coast has to offer.

The team at Mumma’s Hostel Surfers Paradise, pride ourselves on offering the perfect environment for meeting like-minded travellers with a fun and friendly atmosphere.

Here are some of our inclusions
Free PlayStation
Free Pizza/BBQ nights Tuesdays and Saturdays
Free unlimited WiFi 24/7 All Rooms
Free Tea and coffee 24/7
Laundry facilities
No charge for kitchen cutlery/Plates Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.6

  • Sicherheit 9.1

  • Lage 9.1

  • Mitarbeiter 9.4

  • Atmosphäre 8.5

  • Sauberkeit 9.1

  • Ausstattung 8.1

Neueste Bewertungen

  • 10.0


    28 Jan 2020
    Fantastic hostel! I would absolutely stay here again! It is a smaller Hostel, where you get in touch with people easily. I can only recommend it!
    Österreich, Weiblich, 18-24
  • 10.0


    22 Jan 2020
    One of the best hostels I’ve ever stayed. Thank you so much :)
    Deutschland, Männlich, 18-24
  • 10.0


    19 Jan 2020
    Ein super Hostel. Die Mitarbeiter waren sehr freundlich. Die Zimmer waren groß und geräumig. Küche war immer aufgeräumt. Das gesamte Hostel war sehr sauber. Sonnencreme stand kostenlos zur Verfügung. Wir würden immer wieder dahin gehen und es definitiv weiterempfehlen.
    Deutschland, Paar, 25-30
  • 10.0


    19 Jan 2020
    My stay was absolutely amazing! Everything was super clean and the staff was nice and helpful :-)
    Deutschland, Weiblich, 18-24
  • 9.1


    12 Feb 2020
    Richtig schönes, gemütliches Hostel. Ordentliche, sehr gut ausgestattete Küche in der man leicht mit anderen ins Gespräch kommt. Die Zimmer verfügen über ausreichend Stauraum. Leider sind die Schränke nicht abzusperren. Aber das war auch schon das einzigste Manko. Das kostenlose Frühstück war sehr gut.
    Deutschland, Weiblich, 18-24
  • 9.1


    14 Jan 2020
    Sehr gutes Hostel mit perfekter Lage in Gold Coast. Zum Strand läuft man ca. 15min. Einkaufsmöglichkeiten in der Nähe. Die Leute sind hier sehr zufrieden mit der Unterkunft und die Atmosphäre ist echt gut. Kann ich nur jeden weiterempfehlen.
    Deutschland, Männlich, 25-30
  • 8.6


    06 Mär 2020
    Lovely staff and great atmosphere. I felt very comfortable in this hostel and I would definitely go there again.
    Deutschland, Weiblich, 18-24
  • 8.3


    02 Mär 2020
    Schönes aber sehr kleines Hostel mit familiären Umgang. Das einzig negative war, dass es nur insgesamt drei Badezimmer gab, die auch dreckig waren. Man hat sich mit 6 Leuten den engsten Raum geteilt.
    Deutschland, Paar, 18-24
  • 8.3


    24 Feb 2020
    zum Empfehlen. Hab mich dort sehr wohl gefühlt. Lage perfekt, in 10 Min (zu Fuss) im Zentrum bzw. Strand. Es ist ein kleines Hostel und somit familiär.
    Italien, Männlich, 31-40
  • 5.7


    11 Mär 2020
    Das schlechteste Hostel in dem ich je war. Man teilt sich mit 30 Leuten zwei Badezimmer. Viele Leute gehen in die Stadt, um auf Toilette zu gehen-sehr unhygienisch. Unsere komplette Essenstasche wurde weggeschmissen, obwohl wir sie gelabelt hatten. Das Privatzimmer ist im Dorm drinne und hat ein Hochbett. Nicht weiterzuempfehlen.
    Deutschland, weibliche Reisegruppe, 18-24
Zeige alle Bewertungen


  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Kostenloses Parken
  • BBQ
  • Bügeleisen/Bügelbrett
  • Deckenventilator
  • Duschen mit Warmwasser
  • Freibad
  • Gemeinschaftsraum
  • Haartrockner zum Ausleihen
  • Klimaanlage
  • Kocher
  • Kühl-/Gefrierschrank
  • Mikrowelle
  • Nützliche Dinge
  • Parken
  • Schließfächer
  • Swimmingpool
  • Terrasse
  • Trockner
  • Waschmaschine
  • Zugang mit Schlüsselkarte
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
  • Brettspiele
  • PlayStation
  • WiFi