Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Mrs Potts

Für eine kostenlose Stornierung buche 3 Tage oder mehr im Voraus


607 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen


Welcome to Mrs Potts. A hostel designed for backpackers who want that warm and fuzzy feeling they get at home. Enclosed in a centrally located, beautiful grade ll listed building designed by Alfred Waterhouse! (Architect who designed the Natural History Museum in London).
There is free Wi-Fi throughout the building and a beautiful kitchen where you can share your favourite recipes with your fellow travellers. On occasion, you will find our friendly members of staff cooking up a storm...They like to share, so don't be afraid to ask for a taste! We have a common room with a T.V and iMacs for you to browse the internet or catch up with what's happening at home. Free maps are available from reception and our staff will happily direct you to all the local places of interest, including some hidden gems. Every member of staff has their own personal favourites so get chatting to them!

We are located centrally on St Mary Street which is just two minutes walk from Cardiff Central Railway Station. Cardiff Castle is a two minute walk away and the Victorian shopping arcades are on your doorstep. Sports fans will find the Principality Stadium just behind us on St Mary Street.

We offer small dormitories with cabin style beds that include linen, privacy curtains, usb ports, mains power socket, large locker and your very own reading light!

Terms and Information

Check-in starts at 2pm. Check-out is at 10am.

There is a minimum of a two night stay on weekends (Thursday-Friday, Friday-Saturday, Saturday-Sunday).

A photographic drivers license or passport must be shown by all guests over the age of 18 in order to stay.

Children are welcome at Mrs Potts but must be accompanied by adult with the required I.D and book out dormitories privately.

A £5 cash key deposit is to be paid by each person upon check-in so please have this ready.

If you check-out late or lose/break your key, the key deposit will not be refunded.

Guests paying upon arrival cannot split the total over multiple cards.

The whole amount of the remaining balance must be paid via one credit/debit card.

Cancellations can only be made and confirmed via email only.

We DO NOT allow stag/hen parties. Any stag/hen parties who book will be turned away but will still be charged.

Please see below for group terms and please contact us if you have any questions.


Cancellations must be made by 2pm, 48 hours before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.


A 10 % deposit must be paid to secure your booking.

Cancellations must be made by 2pm, 14 days before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.


A 25 % deposit must be paid to secure your booking.

Cancellations must be made by 2pm, 28 days before the day of your arrival;

Cancellations after this time will be charged the full amount of the first nights stay. No-Shows are treated as late cancellations.

Deposits are non-refundable or transferable.

A photographic drivers license or passport must be shown by all guests over the age of 18 in order to stay. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.6

  • Sicherheit 9.8

  • Lage 10.0

  • Mitarbeiter 10.0

  • Atmosphäre 8.2

  • Sauberkeit 9.6

  • Ausstattung 8.0

Neueste Bewertungen

  • 10.0


    25 Jul 2019
    Der Raum war wirklich schön eingerichtet und dekoriert. Die Betten konnten durch Vorhänge für etwas mehr Privatsphäre sorgen und es gab im Raum genügend Platz sich mit mehreren Leuten zu bewegen und seinen Reiserucksack umzupacken. WC und Dusche waren sauber - auch hier gab es Platz, um Kleidung etc. ohne Gefahr, dass sie beim Duschen nass wird, abzulegen bzw. hinzuhängen. Frühstück war einfach und sehr entspannt, da man sich in der Küche alles selbst genommen hat.
    Deutschland, Weiblich, 25-30
  • 10.0


    26 Sep 2018
    If you are looking to have a good night's sleep while you are travelling, Mrs Potts is definitely a good choice! The bunk beds are very stable and you won't notice much of the other person's moving around. Furthermore, each bed has USB plugs, a night lamp a curtain which provides extra cosiness. Also you can have breakfast all day, just help yourself with cornflakes or toast that is kept in the kitchen all day round. I definitely recommend Mrs Potts Hostel!
    Deutschland, Weiblich, 18-24
  • 9.7


    10 Sep 2019
    Perfekte lage, sehr zental. Die Mitarbeiter waren immer sehr freundlich gaben ihr bestes deine Fragen zu beantworten. Fühlte mich sehr wohl und sicher. Empfehle dises hostel absolut jedem und würde sofort wieder kommen. Daumen hoch
    Schweiz, Weiblich, 18-24
  • 9.4


    24 Okt 2018
    Bisher das süßeste Hostel, in dem ich war, denn es sieht alles aus wie auf den Bildern. Die Betten sind sehr groß und man hat sehr viel Platz um auch neben sich Sachen zu verstauen, das Gepäck kann unters Bett gepackt und abgeschlossen werden. Frühstück gibt es 24h lang auf Selbstbedienung, da dafür die Sachen immer in der sehr gut ausgestatteten Küche zu finden sind. Die Duschen sind sehr groß aber nichts für Kaltduscher, denn es gibt nur einen Regler. Direkt gegenüber ist ein Sainsbury's.
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.1


    18 Sep 2019
    Lovely Hostel right in the city center, 24/7 breakfast, free Wifi. The kitchen and the bathroom were clean and the staff really kind and open for any type of question. Only the bed was not really comfortable as you could feel every bedspring. Nevertheless, I would come back!
    Deutschland, Weiblich, 18-24
  • 8.9


    01 Aug 2019
    Pro: every bed has a curtain, a nightlight and a socket to recharge electronics. There is free bread, cereal, milk and tea all day. Contra: the water in the showers is too hot and there is no way to change the temperature. The Wifi only works downstairs and not in the rooms.
    Deutschland, Weiblich, 25-30
  • 8.6


    16 Nov 2018
    Im Allgemeinen für Kurzurlaube ohne großen Schnickschnack geeignet. Kleine Mängel gibt es überall wie Defekt in der Strom zufuhr beim laden der Tablet's, das Wasser einer Dusche läuft nicht ab, .... Wir würden es wieder anmieten !!
    Deutschland, Männlich, 41+
  • 8.3


    03 Sep 2018
    Hübsches Hostel. Dank der Vorhänge an den Betten hat man genug Privatsphäre. Es waren tolle Leute dort. Einzig in der Küche sollten die Hand und Küchentücher besser gekennzeichnet sein und es sollte (bessere) Möglichkeiten geben um den Tisch reinigen.
    Deutschland, Weiblich, 31-40
  • 8.3


    30 Jul 2018
    Das Mrs Potts ist vom Bahnhof Cardiff gut zu Fuss erreichbar. Das Hostel liegt direkt an einer Strasse, in welcher sich viele Pubs und Clubs befinden. Das Personal ist mehrheitlich sehr freundlich. Man kann Bücher tauschen. Im Untergeschoss hat es eine Küche (leider ohne Licht), in welcher man sich für das Frühstück bedienen kann. Beim Tee kann man sich immer bedienen. Internet hat man in Zimmer keines. Und die Bettkojen mit Vorhang geben ein bisschen Privatsphäre.
    Schweiz, Weiblich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Gemeinschaftsraum
  • Haartrockner zum Ausleihen
  • Küche
  • Leselampe
  • Rollstuhl gerecht
  • Schließfächer
  • Waschmaschine
  • Zugang mit Schlüsselkarte
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
  • Brettspiele