Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 4 Tage oder mehr im Voraus
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Ausgezeichnete Sauberkeit
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Maya Cha'an is located on Margaritas street number 17. Centrally located in the heart of Downtown Cancun. Minutes away from amazing beaches, malls, outdoor markets, restaurants and night life.

Come and feel the authentic Mexican culture on your skin. Open all your senses and feel what Cancun has to offer.

Make Maya Chaan your paradise home. In a relaxed and friendly atmosphere, we are fully committed to guide you through our Mayan culture. Here you’ll be able to enjoy and be part of our guided tours and activities throughout the day. We’ll show you wonderful places and secret spots that are yet to be explored by adventurers like you in this magical place. Delight your palate with our typical gastronomy and live the real Mexico!

Maya Cha'an Policies and Conditions:

Check in from 1:00 p.m. at 4:00 a.m.
Check out before 11:00 a.m.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes is not included.
Breakfast is not included.

No curfew.
Pet friendly.
Child friendly. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 6.0

  • Sicherheit 8.0

  • Lage 10.0

  • Mitarbeiter 10.0

  • Atmosphäre 6.0

  • Sauberkeit 8.0

  • Ausstattung 6.0

Neueste Bewertungen

  • 8.0


    08 Dez 2018
    I got satisfied wirh what I got to make it short. The owner is a calm guy but he does what needs to be done. His coworkers seemed also pretty good people. The WiFi aviability could get improved but despite that I can’t really complain about anything because they even tryied to help me to figure out who could have had stolen one of my Shirts from my bed.
    Ukraine, Männlich, 25-30
  • 7.4

    Sehr gut

    07 Jun 2018
    I stayed there for one night. The staff is nice and there are some things that could be better (it was not that clean) but it’s fine for the price
    Deutschland, Männlich, 18-24
  • 6.9


    06 Sep 2018
    Kind and really helpful staff. They called for us a hostel in Valladolid and made organized a reservation for us trough phone. So we didn't have to reserve on the internet. Cause it was kind of complicate cause we arrived Valladolid at 12pm/1am. Despite that really not clean hostel, but for one/two nights ok. The hostel was quite calm, so it was good for exhausted travelers. :D I can recommend, but first check other hostel, to see which one fits u. (Next to it was kind of a party hostel)
    Deutschland, Paar, 18-24
  • 6.3


    03 Jan 2019
    Very unfriendly staff, I felt sorry only asking for the directions to the closest OXXO. The 12bed dorm is very dark, it was impossible to see anything after sunset, even with all lights turned on. I only chose this hostel because it's so close to the ADO bus station. It is okay for 1 night, but definitely not if you want to have nice days in Cancun. Bathroom facilities are also not clean. They also charged me more there than it sayed in hostelword booking confirmation.
    Deutschland, Weiblich, 18-24
  • 5.7


    30 Dez 2018
    -kein Englisch - keine Klima im Privatzimmer - Badezimmer sehr dürftig
    Österreich, Paar, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Handtücher inklusive
  • Buch-Austausch
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Klimaanlage
  • Küche
  • Schließfächer
  • Rezeption rund um die Uhr geöffnet
  • Tours/Touristeninformation
Essen & Trinken
  • Restaurant
  • Tee- und Kaffeeecke
  • WiFi