Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
9.6

Ausgezeichnet

2523 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen

Beschreibung

Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio, and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. The Fully equipped kitchen is free to guests to use after 12pm (after breakfast service). We will guarantee that you will have the best time in Tulum at Mama's.



Please note:
Reception hours 07.30-23.00
Check-in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours) and Kitchen available
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 9pm, please let us know so your booking is not being canceled please Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.6

  • Sicherheit 9.7

  • Lage 9.8

  • Mitarbeiter 9.9

  • Atmosphäre 9.7

  • Sauberkeit 9.3

  • Ausstattung 9.2


Neueste Bewertungen

  • 10.0

    Ausgezeichnet

    23 Apr 2021
    Sure, there might be hostels in Tulum that have a pool or other fancy stuff, but Mama‘s Home is a 100% what you are looking for when you go to hostel. I‘ve been there twice within a couple of months and both times - not to exaggerate - it is like being part of a family. Staff is amazing, cleaned everyday, delicious breakfast and the family dinner is what is promised. Coming back to Tulum will always mean coming back to Mama‘s. Thanks for everything!
    Deutschland, Männlich, 31-40
  • 10.0

    Ausgezeichnet

    10 Apr 2021
    The friendliest and most welcoming staff I have ever met. Really felt like coming home! Very good Breakfast. Loved my stay a lot and made many new friends at Mama's Home.
    Schweiz, Weiblich, 25-30
  • 10.0

    Ausgezeichnet

    04 Feb 2021
    Probably not the best equipment but that gets more then compensated for by the great athmosphere created by Mama, Gabby and the lovely volunteers - thank you!
    Schweiz, Männlich, 25-30
  • 10.0

    Ausgezeichnet

    09 Jan 2021
    I had a great time in mamas home, it has a nice family vibe. Awesome to socialize and to meet people. Love the included breakfast every morning cooked by mama, something different every day. 100% recommend to stay here, i will come back;)
    Schweiz, Männlich, 18-24
  • 10.0

    Ausgezeichnet

    17 Jun 2020
    It is so hard to rate this incredible hostel with only 500 letters. It's just to say that if you spend your nights in another hostel, you will miss an extraordinary experience! So much love, happinnes and fun together. The best team I ever met in a Hostel so far. And you don´t wan´´´´t miss ROSI and her delicious breakfast. This unbelievable taste experience you can't even get in restaurants. p.s. You have luck if you have the opportunity to meet the volunteer Gaby. You don't want to miss her
    Deutschland, Weiblich, 25-30
  • 9.7

    Ausgezeichnet

    16 Feb 2021
    Super nice staff and lovely vibes. It feels like home, what travelers need sometimes. After 11pm it's totally quit, so no party and perfect to have a good sleep. The breakfast is every day a surprise and really special and it seems it's made with a lot of passion 😊 thank you for staying at your place!
    Deutschland, Weiblich, 31-40
  • 9.4

    Ausgezeichnet

    31 Dez 2020
    I enjoyed the friendly atmosphere at the hostel and hanging out in the yard for breakfast or relaxing. The staff is very friendly and made me feel welcome. The included breakfast was very good and the kitchen staff also wonderful. I stayed in a dorm, which was comfortable and great value-for-money. There could be a little more storage space and maybe personal lockers near the bed, but that’s my only suggestion for improvement. The shared bathrooms were spacious with good showers. Recommended!!!!
    Deutschland, Weiblich, 31-40
  • 9.1

    Ausgezeichnet

    24 Apr 2021
    Great staff and super nice place to get to know chill people. They organise trips and family dinners which is super nice. Best breakfast so far, you don‘t get the same food twice in this place! Bathroom was a bit smelly. Would go again!
    Schweiz, Weiblich, 25-30
  • 9.1

    Ausgezeichnet

    09 Mär 2020
    The breakfast is delicious and the staff very friendly. The location couldn’t be better. It’s possible to reach any point in the city by foot. What we didn’t like is that there’s no possibility to pay the rest of the stay with card, so we had to go to an ATM to get cash.
    Deutschland, männliche Reisegruppe, 25-30
  • 8.9

    Großartig

    19 Mär 2020
    Very friendly staff. The whole place has indeed a family vibe. Good place for meeting people if you want. The AC in the dorm is barely making a difference so it can get a bit too warm at night. Breakfast was not much but good.
    Deutschland, Männlich, 41+
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Ausstattung

Kostenlos
  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • Handtücher inklusive
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
Allgemeines
  • BBQ
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Buch-Austausch
  • Bügeleisen/Bügelbrett
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Gemeinschaftsraum
  • Haartrockner
  • Klimaanlage
  • Küche
  • Kühl-/Gefrierschrank
  • Leselampe
  • Mikrowelle
  • Nützliche Dinge
  • Schließfächer
  • Sicherer Nachttresor
  • Terrasse
Service
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
Unterhaltung
  • Brettspiele
  • WiFi


Auszeichnungen

  • 2017

    1., Landesgewinner Mexico

  • 2017

    1., Gewinner nach Kontinent North America

  • 2016

    1., Landesgewinner Mexico

  • 2016

    1., Gewinner nach Kontinent North America


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