Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus


2389 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen


Located just three blocks from the bus station, next to all restaurants, bars and all you need. The hostel is on a quiet street so you can also rest after a long day or just hang around in the patio and meet others guests and have lots of fun.
This guesthouse is specifically designed for travelers, with air conditioning in all our rooms, main patio and common areas. Brilliant atmosphere in the hostel. You are gonna feel like being part of this family.

An amazing breakfast, from sweet to savory is served every day out on the terrace where you can enjoy the good vibe and the Caribbean morning. The Fully equipped kitchen is free to guests to use after 12pm (after breakfast service). We will guarantee that you will have the best time in Tulum at Mama's.

Please note:
Reception hours 07.30-23.00
Check in: 3:00 pm
Check out: 11:00 am
Breakfast included (8 - 10 hours) and Kitchen available
Credit cards not accepted
+9 pax group bookings not accepted
If you are going to arrive after 9pm, please let us know so your booking is not being cancelled please Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.6

  • Sicherheit 9.6

  • Lage 9.8

  • Mitarbeiter 9.8

  • Atmosphäre 9.8

  • Sauberkeit 9.3

  • Ausstattung 9.3

Neueste Bewertungen

  • 10.0


    09 Jan 2021
    I had a great time in mamas home, it has a nice family vibe. Awesome to socialize and to meet people. Love the included breakfast every morning cooked by mama, something different every day. 100% recommend to stay here, i will come back;)
    Schweiz, Männlich, 18-24
  • 10.0


    17 Jun 2020
    It is so hard to rate this incredible hostel with only 500 letters. It's just to say that if you spend your nights in another hostel, you will miss an extraordinary experience! So much love, happinnes and fun together. The best team I ever met in a Hostel so far. And you don´t wan´´´´t miss ROSI and her delicious breakfast. This unbelievable taste experience you can't even get in restaurants. p.s. You have luck if you have the opportunity to meet the volunteer Gaby. You don't want to miss her
    Deutschland, Weiblich, 25-30
  • 10.0


    09 Mär 2020
    Best breakfast, best atmosphere, clean and relaxed - best hostel out of the 13 hostels we have been in on this trip. Highly recommend.
    Deutschland, Gemischte Gruppe, 25-30
  • 10.0


    24 Feb 2020
    It was an absolutely amazing experience at mama's home, everything was perfect! Lovely stuff, apparently we didnt say bye to everyone, so thank you Tom, steff, Chris and everyone else for your warming, helpful and funny stay
    Deutschland, männliche Reisegruppe, 18-24
  • 9.4


    05 Mär 2020
    I really loved my stay at the Hostel. The staff makes you feel super comfortable From the first moment on. The breakfast is awesome. Would definitely recommend it and would come back any time
    Deutschland, Weiblich, 31-40
  • 9.4


    23 Feb 2020
    This Hostel is awesome! Cool people there and a great place to meet others.They go out or organize events every night but the great thing is that it is quite from 11pm on if you want to sleep. The breakfast is the best in mexico! Would recommend and stay there again for sure.
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.4


    05 Feb 2020
    Great hostel! Friendly staff, rooms were nice and good value for money. There is no big pool or so but a big table were people could sit and eat for dinner or have breakfast (which was great!) so the place is mainly a social place in the morning and the evening - within the day everybody is on tour anyhow. In the evening it is very social place with dinner and drinks but only till 11 PM - so people who want to chill can do so and people who want to party go out together - great concept!
    Deutschland, Männlich, 25-30
  • 9.1


    09 Mär 2020
    The breakfast is delicious and the staff very friendly. The location couldn’t be better. It’s possible to reach any point in the city by foot. What we didn’t like is that there’s no possibility to pay the rest of the stay with card, so we had to go to an ATM to get cash.
    Deutschland, männliche Reisegruppe, 25-30
  • 8.9


    19 Mär 2020
    Very friendly staff. The whole place has indeed a family vibe. Good place for meeting people if you want. The AC in the dorm is barely making a difference so it can get a bit too warm at night. Breakfast was not much but good.
    Deutschland, Männlich, 41+
  • 7.7

    Sehr gut

    02 Feb 2020
    Das Hostel war grundsätzlich gut, aber nachts kam plötzlich eine fremde Katze in mein Bett, da die Dorms nicht abgeschlossen sind. Außerdem war es im Dorm sehr eng und schwierig alles unterzubekommen. Die Besitzer und Volunteers waren super nett und konnten immer weiterhelfen.
    Deutschland, weibliche Reisegruppe, 18-24
Zeige alle Bewertungen


  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • Handtücher inklusive
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Kostenloses Parken
  • BBQ
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Gemeinschaftsraum
  • Haartrockner
  • Klimaanlage
  • Küche
  • Kühl-/Gefrierschrank
  • Leselampe
  • Mikrowelle
  • Nützliche Dinge
  • Parken
  • Schließfächer
  • Sicherer Nachttresor
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Rezeption rund um die Uhr geöffnet
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
  • Brettspiele
  • WiFi


  • 2017

    1., Landesgewinner Mexico

  • 2017

    1., Gewinner nach Kontinent North America

  • 2016

    1., Landesgewinner Mexico

  • 2016

    1., Gewinner nach Kontinent North America