Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus


485 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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Lum offers dorms with AC, soft beds with individual power outlets, and ample lockers. Breakfast isn’t included; however, you get a free bike to use during your stay and a fully equipped kitchen where you can cook. You can socialize at our bar area which shuts down at 11pm, and you can carry on the night at Tulum's nightlife area which is only a short walk away. Welcome to Lum your home in Tulum.

Lum Policies and Conditions:
Payments in cash only.
Cancellation policy: 24h before arrival.
We don't accept groups larger than 6 people.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 07.00 to 21.00
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.4

  • Sicherheit 9.5

  • Lage 9.5

  • Mitarbeiter 9.7

  • Atmosphäre 9.5

  • Sauberkeit 9.7

  • Ausstattung 9.6

Neueste Bewertungen

  • 10.0


    12 Apr 2019
    Lum is an amazing place to hang out, relax and make friends. The kitchen is a perfect place to meet people from all over the world. Make sure to go to see some Cenotes and Coba. And in between of Tulum and Coba is an amazing secret place from an argentinian artist!
    Österreich, Männlich, 25-30
  • 10.0


    22 Mär 2019
    Nice and new place. Everything is well equipped. A lot of showers and toilets, so no one need to wait. Nice terrace to hangout, a kitchen with a lot cooking utensils. For the atmosphere I can’t say that much as it was not too crowded, but it’s calm and not a party hostel. Staff is helpful for every question. Located in a side street but very central to the Main Street. Bus Terminal is just around the corner. We felt always very safe but that’s in general in Tulum. Would definitely recommend it
    Deutschland, weibliche Reisegruppe, 31-40
  • 10.0


    01 Mär 2019
    Definitely the nicest hostel I ever stayed in. It looks as pretty as in the pictures, was always super clean and well taken care of. The staff was awesome, too. Stayed here for a week and definitely felt like home by the end! Loved the atmosphere and everyone here, the activities were also perfect. Would have loved to stay longer and will miss this place!
    Deutschland, Weiblich, 25-30
  • 9.7


    13 Mär 2019
    Ist ein super Hostel mit allem was man sich wünscht. Große Küche, schöne Zimmer (Ventilator und klimanlage war uns etwas zu kalt), nette Menschen, coole Aktivitäten und alle immer hilfsbereit! Das wlan ist leider nicht immer so gut aber das ist ja nicht notwendig. Danke für die schöne Zeit.
    Deutschland, Weiblich, 18-24
  • 9.7


    02 Mär 2019
    Love the staff! I already recommended the hostel to some friends. The only thing is that breakfast is not included...
    Deutschland, Weiblich, 18-24
  • 9.4


    11 Mai 2019
    One of the best hostels I’ve been to in Mexico! The best staff!!! they really wanna make sure you have a good time, give a lot of advices on activities and hang out with the guests. Very personal and nice!! Super clean, Beautiful Building, best Kitchen so far, chill area. Go!
    Deutschland, Weiblich, 18-24
  • 9.4


    07 Apr 2019
    Great Hostel, great stuff and it was very clean. You can rent bikes for free at any time. Various activities are offered - for free.
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.4


    03 Mär 2019
    All in all it was a really nice stay at the Lum hostel. The staff members were so nice and always keen to help us. I would definitely recommend this hostel :)
    Deutschland, Weiblich, 18-24
  • 9.4


    20 Feb 2019
    Super modernes Hostel, hilfsbereite&nette Mitarbeiter. Die Küche und auch die Bäder waren sehr sauber! Man konnte sich Räder zum Strand ausleihen (wurden jeden Tag gewartet). Der Strand ist ca 5km entfernt. Würde jederzeit wiederkommen :)
    Deutschland, Weiblich, 18-24
  • 9.1


    01 Apr 2019
    Big thanks to the hostel owner (Gabi?). She was super kind and cooperative regarding some issues we had with the really cold AC. Hostel overall was clean and had a nice atmosphere. Only the (french?) guy at the reception seemed to be frustrated and not well informed how to welcome new arrivals...
    Österreich, männliche Reisegruppe, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Frühstück nicht inbegriffen
  • Kabelfernsehen
  • Klimaanlage
  • Küche
  • Kühl-/Gefrierschrank
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Fahrradverleih
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
Essen & Trinken
  • Bar
  • Brettspiele