Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen


Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus


870 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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Lum offers dorms with AC, soft beds with individual power outlets, and ample lockers. Breakfast isn’t included; however, you get a free bike to use during your stay and a fully equipped kitchen where you can cook. You can socialize at our bar area which shuts down at 11pm, and you can carry on the night at Tulum's nightlife area which is only a short walk away. Welcome to Lum your home in Tulum.

Lum Policies and Conditions:
Payments in cash only.
Cancellation policy: 24h before arrival.
We don't accept groups larger than 6 people.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 07:00 to 21:00 (If you're arriving later than 21:00, we'll notify the night guard. He will let you in and show you to your bed. You can check in next morning.)
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.5

  • Sicherheit 9.5

  • Lage 9.5

  • Mitarbeiter 9.7

  • Atmosphäre 9.6

  • Sauberkeit 9.5

  • Ausstattung 9.3

Neueste Bewertungen

  • 10.0


    11 Nov 2020
    By far the best hostel I’ve ever stayed at. I usually never write reviews, but this hostel was so nice, I basically would move there if I could. The design is super modern and cool, it’s as clean as it gets, and the staff is clearly enjoying helping people out and socializing. The best thing about the hostel is Dalma the dog. Loved my stay there - three days turned into 10.
    Deutschland, Weiblich, 18-24
  • 10.0


    10 Nov 2020
    Lum is low-priced, clean and offers you great hospitality. The staff were very helpful. The hostel offers you almost all facilities, from good, cozy rooms to a nice kitchen, lots of space to study or meet interesting people from all over the world. Overall the experience was great. I will recommend this hostel to every traveler :). You won't regret it, just be there :)
    Schweiz, Gemischte Gruppe, 18-24
  • 10.0


    03 Mär 2020
    Amazing everything! Lovely staff. Thanks gaby, for picking us up when we had a punctured tire :) we are actually coming back in a week :D
    Deutschland, weibliche Reisegruppe, 25-30
  • 10.0


    06 Jan 2020
    Loved my stay there, eventho I only stayed for one night and my bed wasn't made in time, really cool and helpful/observive people working there. Hands down the best hostel in Tulum.
    Deutschland, Männlich, 31-40
  • 10.0


    22 Dez 2019
    One of the best hostels I ever stayed at! Couldn't have had a better time in Tulum... The vibe is just amazing, it's perfect to socialize and the building itself is beautiful and very well located! Huge recommendation ❤️
    Deutschland, Weiblich, 18-24
  • 10.0


    16 Dez 2019
    Lum has been absolutely amazing. We booked two nights in the beginning and ended up extending to five nights because we absolutely felt welcomed there. The kitchen is pretty good equipped and the hostel has nice chill areas. It is very clean and the staff is super friendly and helpful. Free bikes and free coffee is heaven!
    Deutschland, Weiblich, 25-30
  • 9.7


    27 Jan 2020
    Absolut nichts auszusetzen. Die Volunteers die dort arbeiten sind alle samt freundlich. Der kostenlose Fahrradverleih ist perfekt für die Distanzen in Tulum. WC/Dusche auch immer sauber. 6 Leute in einem Zimmer ist m.M.n die perfekte Größe. Man kommt auch durch die organisierten Touren in Kontakt mit anderen. Wenn ich nochmal in Tulum sein sollte auf jeden Fall wieder
    Deutschland, Männlich, 18-24
  • 9.7


    13 Dez 2019
    Comes close to being the perfect hostel. New building, comfy beds, chill out areas, kitchen, a bar...they offer activities every day, friendliest volunteers, perfect place to meet people.
    Deutschland, Weiblich, 31-40
  • 8.9


    30 Jan 2020
    Super nettes, eher kleines Hostel. Personal und volunteers sind total nett und freundlich. Küche ist gut ausgestattet, man kann sich kostenlos Fahrräder leihen und Netflix for free am Fernseher schauen. Einziges Manko: die Dorms haben weder Waschbecken noch Spiegel oder so, es gibt nur Gemeinschafts Bäder für alle Bewohner im Erdgeschoß.
    Deutschland, Paar, 25-30
  • 8.0


    01 Mär 2020
    The location and the look of the hostel are really nice. A few simple things would it make even better: keys for the dorm doors, a mirror in the room, better lights in the dorm and especially the bathroom, a bigger choice of drinks (you can only get cocktails and beer at the bar, no soft drinks or wine)
    Deutschland, weibliche Reisegruppe, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Frühstück nicht inbegriffen
  • Kabelfernsehen
  • Klimaanlage
  • Küche
  • Kühl-/Gefrierschrank
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Fahrradverleih
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
Essen & Trinken
  • Bar
  • Brettspiele
  • WiFi


  • 2020

    1., Landesgewinner Mexico

  • 2020

    1., Die beliebtesten Hostels Tulum

  • 2020

    3., Gewinner nach Kontinent North America