Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation from the group must be notified at least 15 days prior to arrival to receive a full refund less the 15% non-refundable deposit already paid. Increases in the number of guests are subject to availability and will be charged at the current applicable rate. Should the number in the group or nights of stay drop below the original booking, refunds will be as detailed in the cancellation conditions below. The rate may also be reviewed at Koisi Hostel discretion.
If any of your group fail to arrive, without notification, on the arrival date then the bed will automatically be charged as a non-arrival for all nights of the stay and there will be no refunds. That bed could be sold again online.
If the group falls below our minimum group level of 9 guests due to cancellations or non-arrival then Koisi Hostel will withdraw any group discounts and then the current advertised rate on our website will be applied to the booking.
In the event you wish to cancel your booking the following conditions apply to the total value of your group reservation:
More than 15 days prior to arrival - Full Refund (excluding deposit)
Within 1-2 weeks - 75% Cancellation charge will apply
1 week or less - 100% Cancellation charge will apply

Additional Terms and Conditions

A group reservation remains as provisional until a non-refundable deposit amounting to 15% of the total booking value has been received. Koisi Hostel reserves the right to cancel any booking with a provisional status once reasonable efforts have been made to contact you.
Once this deposit has been received the group reservation becomes guaranteed and subject to our Group Terms and Conditions.
Once the deposit is received a Confirmation clearly stating the deposit paid will be forwarded to you and will also act as your receipt.
A pro forma invoice for the balance of the payment will also be forwarded to you at the time of the deposit payment. The remaining of the total fee must be received by Koisi Hostel no later than 15 days prior to arrival. Please allow an extra 5 working days prior to the payment due date for a bank transfer to clear.
Koisi Hostel accepts no responsibility for chasing payment of the balance. If the remaining balance is not received 15 days prior to arrival Koisi Hostel will endeavour to contact you. In the event you cannot be contacted then the group reservation will be cancelled and the 15% non-refundable deposit will be retained by Koisi Hostel.
A final rooming list and arrival time should be provided to Koisi Hostel 15 days prior to your arrival. Should the numbers in the group fall below the confirmed number then the cancellation conditions below will apply and the rate quoted may be reviewed discretion of Koisi Hostel.

Check-in/out – Room deposit – Behaviour
Groups Check-in time is any time after 3pm on the date of arrival. Check-out time is any time before 12am on the date of departure.
All guests will have to provide photo identification in the form of a passport, driving license or European ID Card. All guests will be required to sign a rooming list on arrival which will state they agree to our Terms & Conditions of stay. In order to speed up the check in process, groups can provide passports, pay the security deposit and agree to our T&C in advance.
All Group Reservations are asked to authorise a security deposit on arrival; this amount per person will be charged to a Credit or Debit card on check-in. The amount per person will be stated on your Group Contract. This authorised deposit is fully refundable on check-out should all rooms and property be in an acceptable manner.
During your group’s stay the Duty Manager nominated by Koisi Hostel reserves the right to inspect any rooms occupied by your group without notice.
Should any guests within a group reservation be found to have non-paying guests in their room, the group leader will be responsible for payment of the extra accommodation requirements, failure to pay for non-registered guests may result in the whole group reservation being terminated without refund.
Should any group members become unruly resulting in complaints from other guests, Koisi Hostel reserves the right to cancel the group reservation which will result in early eviction from the property without any monies refunded.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum group size - 9 people

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
8.6
  • Großartige Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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Beschreibung

We are situated in El Antiguo (named precisely for being the original nucleus of the city), that lies adjacent to Ondarreta Beach and Mount Igeldo. It is a peaceful and elegant area, but also very vibrant. Home of some of the best tourist attractions such as the Palacio Miramar, Concha Bay, Ondarreta Beach and the Wind’s Comb, admirable work of the sculptor Eduardo Chillida and today one of the city’s most iconic and beautiful corners. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.1

  • Sicherheit 9.2

  • Lage 7.7

  • Mitarbeiter 9.2

  • Atmosphäre 8.4

  • Sauberkeit 9.0

  • Ausstattung 8.5


Neueste Bewertungen

  • 10.0

    Ausgezeichnet

    21 Jun 2019
    Super nice hostel with very comfortable dorms, a good view over the city and relatively central. Ability to rent bikes, which is a plus.
    Deutschland, Weiblich, 18-24
  • 9.7

    Ausgezeichnet

    13 Apr 2019
    I really liked staying at the Koisi Hostel in San Sebastian. Everyone was very kind and frendly and the room was very clean! If i ever come back to San Sebastian i will return to this Hostel.
    Schweiz, Weiblich, 18-24
  • 9.4

    Ausgezeichnet

    01 Sep 2019
    I had a nice and comfortable stay in koisi hostel, everything was very clean. There is no stove or oven in the kitchen but there are microwaves and a fridge. They have amazing fresh breakfast options for 4€! The only downside to the hostel is its location, it's a 10 min walk to a nice family beach which is nice but it's a bit far from the surfing beach and the city center. Still enjoyed my stay though, plus there's a bus that takes you to the city center in 10 minutes. :-)
    Deutschland, Weiblich, 18-24
  • 9.1

    Ausgezeichnet

    17 Mai 2019
    It's a great hostel and i loved to stay there! The only thing i didn't like is that they don't have free tee or coffee during the day. Also i prefer a breakfast buffett but i think that depends on the people.
    Deutschland, Weiblich, 18-24
  • 9.1

    Ausgezeichnet

    02 Aug 2018
    Super Aufenthalt. Sehr nette Rezeptionisten.
    Deutschland, Männlich, 18-24
  • 8.9

    Großartig

    19 Okt 2019
    Located in a really nice neighbourhood in San Sebastián. Little bit outside of the city center therefore more local vibes. The breakfast at 4€ including coffee and a fresh juice was good. As lots of other hostels in Spain they don't have a kitchen for cooking your own stuff. Hostel was really clean and well maintained.
    Deutschland, Männlich, 18-24
  • 8.9

    Großartig

    09 Feb 2019
    I went to San Sebastián for a one night trip cause i was working in france (bayonne) at the time. The Hostel is nice situated in a quiet place, just near the end of la concha beach. You have to walk up a little mountain street. The staff was very friendly, breakfast is optional but i didn't try. The hostel was very clean and the bathroom as well. Only minor problem is the bed. It is to small for people bigger than 1.88m i had no optimal sleeping position. Bring your own locker!
    Deutschland, Männlich, 25-30
  • 7.7

    Sehr gut

    04 Aug 2019
    Sehr laut, wirkte etwas wie ein Partyhostel. Liegt sehr weit ausserhalb der Stadt aber relativ nah am Wasser. Die Terasse wurde abends leider wegen der Nachbarn (Lautstärke) gesperrt. Sauberkeit war gut, ebenso gab es Schliessfächer. Das Bett empfand ich als extrem unbequem, aber das ist Geschmacksache. Der Preis ist für die Leistung aber viel zu teuer für ein Hostel.
    Schweiz, Weiblich, 18-24
  • 6.6

    Gut

    09 Jul 2019
    Too noisy, too far away from the city centre, too much of a party backpackers hostel and 50 bucks way too much for an 8-bed-dorm
    Deutschland, Männlich, 31-40
  • 6.3

    Gut

    25 Sep 2018
    The beds were too small...just around 1,85/1,90m. It was difficult to sleep in them.
    Deutschland, Männlich, 25-30
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Ausstattung

Kostenlos
  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
Allgemeines
  • Aufzug
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner
  • Klimaanlage
  • Leselampe
  • Mikrowelle
  • Rollstuhl gerecht
  • Schließfächer
  • Terrasse
  • Wiegen
  • Zugang mit Schlüsselkarte
Service
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Weckruf / Weckrufe
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Restaurant


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