Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any cancellation from the group must be notified at least 15 days prior to arrival to receive a full refund less the 15% non-refundable deposit already paid. Increases in the number of guests are subject to availability and will be charged at the current applicable rate. Should the number in the group or nights of stay drop below the original booking, refunds will be as detailed in the cancellation conditions below. The rate may also be reviewed at Koisi Hostel discretion.
If any of your group fail to arrive, without notification, on the arrival date then the bed will automatically be charged as a non-arrival for all nights of the stay and there will be no refunds. That bed could be sold again online.
If the group falls below our minimum group level of 9 guests due to cancellations or non-arrival then Koisi Hostel will withdraw any group discounts and then the current advertised rate on our website will be applied to the booking.
In the event you wish to cancel your booking the following conditions apply to the total value of your group reservation:
More than 15 days prior to arrival - Full Refund (excluding deposit)
Within 1-2 weeks - 75% Cancellation charge will apply
1 week or less - 100% Cancellation charge will apply

Additional Terms and Conditions

A group reservation remains as provisional until a non-refundable deposit amounting to 15% of the total booking value has been received. Koisi Hostel reserves the right to cancel any booking with a provisional status once reasonable efforts have been made to contact you.
Once this deposit has been received the group reservation becomes guaranteed and subject to our Group Terms and Conditions.
Once the deposit is received a Confirmation clearly stating the deposit paid will be forwarded to you and will also act as your receipt.
A pro forma invoice for the balance of the payment will also be forwarded to you at the time of the deposit payment. The remaining of the total fee must be received by Koisi Hostel no later than 15 days prior to arrival. Please allow an extra 5 working days prior to the payment due date for a bank transfer to clear.
Koisi Hostel accepts no responsibility for chasing payment of the balance. If the remaining balance is not received 15 days prior to arrival Koisi Hostel will endeavour to contact you. In the event you cannot be contacted then the group reservation will be cancelled and the 15% non-refundable deposit will be retained by Koisi Hostel.
A final rooming list and arrival time should be provided to Koisi Hostel 15 days prior to your arrival. Should the numbers in the group fall below the confirmed number then the cancellation conditions below will apply and the rate quoted may be reviewed discretion of Koisi Hostel.

Check-in/out – Room deposit – Behaviour
Groups Check-in time is any time after 3pm on the date of arrival. Check-out time is any time before 12am on the date of departure.
All guests will have to provide photo identification in the form of a passport, driving license or European ID Card. All guests will be required to sign a rooming list on arrival which will state they agree to our Terms & Conditions of stay. In order to speed up the check in process, groups can provide passports, pay the security deposit and agree to our T&C in advance.
All Group Reservations are asked to authorise a security deposit on arrival; this amount per person will be charged to a Credit or Debit card on check-in. The amount per person will be stated on your Group Contract. This authorised deposit is fully refundable on check-out should all rooms and property be in an acceptable manner.
During your group’s stay the Duty Manager nominated by Koisi Hostel reserves the right to inspect any rooms occupied by your group without notice.
Should any guests within a group reservation be found to have non-paying guests in their room, the group leader will be responsible for payment of the extra accommodation requirements, failure to pay for non-registered guests may result in the whole group reservation being terminated without refund.
Should any group members become unruly resulting in complaints from other guests, Koisi Hostel reserves the right to cancel the group reservation which will result in early eviction from the property without any monies refunded.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Minimum group size - 9 people

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
9.2

Ausgezeichnet

498 Bewertungen
  • Wunderbare Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen

Beschreibung

We are situated in El Antiguo (named precisely for being the original nucleus of the city), that lies adjacent to Ondarreta Beach and Mount Igeldo. It is a peaceful and elegant area, but also very vibrant. Home of some of the best tourist attractions such as the Palacio Miramar, Concha Bay, Ondarreta Beach and the Wind’s Comb, admirable work of the sculptor Eduardo Chillida and today one of the city’s most iconic and beautiful corners. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.4

  • Sicherheit 9.6

  • Lage 8.2

  • Mitarbeiter 9.8

  • Atmosphäre 9.1

  • Sauberkeit 9.4

  • Ausstattung 9.1


Neueste Bewertungen

  • 10.0

    Ausgezeichnet

    23 Okt 2017
    This hostel was amazing! The Staff was very friendly and helped out where they Could! The rooms are big enough, very modern and extremly clean! So are the bathrooms! At night it is quiet. On top of it, breakfast is included! I will definetely come back there :)
    Deutschland, Weiblich, 25-30
  • 9.7

    Ausgezeichnet

    13 Apr 2019
    I really liked staying at the Koisi Hostel in San Sebastian. Everyone was very kind and frendly and the room was very clean! If i ever come back to San Sebastian i will return to this Hostel.
    Schweiz, Weiblich, 18-24
  • 9.7

    Ausgezeichnet

    16 Mai 2018
    Das Koisi ist super. Wir haben hier übernachtet auf dem Camino del Norte. Die Lage war für uns perfekt, da wir so bereits am Rand der Stadt waren und am Morgen auch gleich wieder auf dem Camino. Sehr freundliches Personal und die ganze Einrichtung cool und lässig. Wir konnten waschen und trocknen. Toller Ort. Danke.
    Schweiz, Weiblich, 41+
  • 9.4

    Ausgezeichnet

    06 Okt 2017
    you can't really say anything bad about the hostel - it's all very new and nice! this is complaining on a high level: matresses are way too soft :-o and it would be nice if you either had a tray for dirty dishes or empty the tables faster at breakfast. with so little space it's a bit annoying if the only empty tables are overloaded with dirty dishes. apart from that I loved it, and yes, it's outside a bit of town, at leadt the centre, but it was worth it ;-)
    Schweiz, Weiblich, 25-30
  • 9.1

    Ausgezeichnet

    17 Mai 2019
    It's a great hostel and i loved to stay there! The only thing i didn't like is that they don't have free tee or coffee during the day. Also i prefer a breakfast buffett but i think that depends on the people.
    Deutschland, Weiblich, 18-24
  • 9.1

    Ausgezeichnet

    02 Aug 2018
    Super Aufenthalt. Sehr nette Rezeptionisten.
    Deutschland, Männlich, 18-24
  • 8.9

    Großartig

    09 Feb 2019
    I went to San Sebastián for a one night trip cause i was working in france (bayonne) at the time. The Hostel is nice situated in a quiet place, just near the end of la concha beach. You have to walk up a little mountain street. The staff was very friendly, breakfast is optional but i didn't try. The hostel was very clean and the bathroom as well. Only minor problem is the bed. It is to small for people bigger than 1.88m i had no optimal sleeping position. Bring your own locker!
    Deutschland, Männlich, 25-30
  • 8.9

    Großartig

    27 Aug 2017
    It would be nice to offer really cheap beds in a dorm for low-budget travellers, but including breakfast and showers, we enjoyed the night a lot!
    Deutschland, Weiblich, 18-24
  • 8.6

    Großartig

    06 Feb 2018
    Super nice staff! It's a bit of a walk from the bus station but definitely doable. Maybe not with a trolley. Enjoyed my stay and would definitely return.
    Deutschland, Weiblich, 18-24
  • 6.3

    Gut

    25 Sep 2018
    The beds were too small...just around 1,85/1,90m. It was difficult to sleep in them.
    Deutschland, Männlich, 25-30
Zeige alle Bewertungen

Ausstattung

Kostenlos
  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
Allgemeines
  • Aufzug
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner
  • Klimaanlage
  • Leselampe
  • Mikrowelle
  • Rollstuhl gerecht
  • Schließfächer
  • Terrasse
  • Wiegen
  • Zugang mit Schlüsselkarte
Service
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Weckruf / Weckrufe
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Restaurant


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