Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group Bookings are always to be paid in advance.
50% of the total amount is required to confirm the reservation. The balance will be paid 4 weeks before arrival. The booking can be cancelled or modified free of charge at least 3 weeks before arrival. If cancelled later, charges will be applied by hostel up to full cost of reservation. In case of no show hostel will charge cancellation fee of whole reservation and your reservation will be cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 3 Tage oder mehr im Voraus
  • Wunderbare Lage
  • Wundervolle Mitarbeiter
  • Ausgezeichnete Sauberkeit
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Don’t worry, you can now modify or cancel your booking completely free of charge.

We are currently following all procedural advice from local governments and taking every necessary measure to ensure your safety, comfort and happiness.
- We are up to speed with local government guidelines, advices from WHO and the CDC.
- Deep cleaning throughout our hostels has been increased.
- We offer sanitization in all common areas and public spaces.

Are you familiar with the Hostel One Concept? For us, it’s all about the experience, and this has led us to be recognized with several awards….. multiple times.

With full hearts we announce that we are arriving with our second hostel in Madrid. This time with a hostel that is more alternative, located in the progressive, hipster and Hygge district of the city. This neighborhood is a local favorite for its cool and hip vibes. Like our other hostels, we will be offering amazing experiences by combining the know-how, familiar warmth, friendly and family atmosphere of the hostel with the trendy vibes of the neighborhood - MALASAÑA.

In our hostel you would be able to join the Hostel One Chain Lifestyle but with its own personality – a result of our hospitality-oriented team and our traveler souls – mixed with the authenticity of the local life offered by the area and the easy access by foot to the most emblematic attractions of the city.

We are going to ensure that you will have an unforgettable time with us in our modern and brand new property. There is a lot we can tell you about our facilities, but skipping all the “must-have” things that we offer, we can tell you that you are going to love our 60m2 patio and how we enjoy under the sun in a Spanish way!

And… as with the other hostels in our chain, we offer: our free family dinners, daily activities, nights out and get-togethers, day trips, etc. You just need to come and discover it!

Hostel One Madrid Policies and Conditions:

Check in from 13:00 to 00:00.
Check out from 00:00 to 11:00.

Cancellation policy: 48h before arrival. Payment upon arrival by cash, credit cards and debit cards. This property might pre-authorize your credit card.

- Maximum age 45 years old
-Maximum stay 15 days. It cannot be extended or re-booked.

Taxes included.
Breakfast not included.

Reception: Open 24 hours
No curfew.
Surcharge credit card payments 4%. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.1

  • Sicherheit 8.4

  • Lage 8.8

  • Mitarbeiter 8.6

  • Atmosphäre 8.1

  • Sauberkeit 8.7

  • Ausstattung 7.9

Neueste Bewertungen

  • 10.0


    09 Jul 2020
    Really enjoyed the time in this Hostel in Madrid. The hostel was totally and clean and has a good location close to the centre. They offer free dinner nights and other things. What I liked the most was the atmosphere. The staff was really nice and also the guests. In general it felt like a huge family.
    Deutschland, Weiblich, 18-24
  • 10.0


    26 Feb 2020
    The place is very clean and the people working there are super friendly and always ready to help with anything you need. I didn't expect free breakfast and delicious free dinner. They have always a vegetarian option too. They organize a free walk everyday and at weekends trips to other cities. I couldn't join it because I wasn't there for fun, but if you want to visit Madrid and surroundings this hostel is your best choice, all included. ADVICE to hostel: put curtains around the dormitory beds.
    Italien, Weiblich, 31-40
  • 10.0


    05 Feb 2020
    This is an amazing hostel! There are several lovely volunteers which are always there for you and with which you can go out every night if you want. It’s located in Malasaña from where you can reach many popular places by foot. Would definitely recommend this
    Deutschland, Männlich, 25-30
  • 10.0


    24 Jan 2020
    A very social hostel with good stuff and an amazing vibe. Everyday you can join a free diner if you want. Good beds and clean bathroom. All in all I can totally recommend it.
    Deutschland, Männlich, 25-30
  • 10.0


    21 Jan 2020
    Best hostelteam ever ! They are so nice and funny !
    Schweiz, Weiblich, 25-30
  • 9.4


    30 Jan 2020
    Had a great time at hostelOne. From the moment I came in I felt welcomed by Sol and Marina! It’s like coming home to a big family event. The dinner in the evening is always fresh and free! And the PubCrawl is always worth to try. The Staffs actually party with you and don’t do their own thing. I would totally come back and recommend this hostel. Lots of love to everybody there!
    Deutschland, Weiblich, 18-24
  • 9.4


    07 Okt 2019
    Hugo, Pilar, Mikeal and Nadia -> best staff ever! Awesome parties. Free food. Very social. Wish you guys all the best. Will definitely come back here. 👌🏻
    Deutschland, Männlich, 25-30
  • 9.4


    07 Okt 2019
    Small hostel with a very nice atmosphere. Very easy to meet new people and almost feels like a new family after a few days of staying there :)
    Deutschland, Männlich, 31-40
  • 9.1


    28 Jul 2020
    Seems like a really nice and social hostel but due to Corona the kitchen facilities and social facilities have been closed completely. Location is good and staff is friendly.
    Deutschland, Männlich, 18-24
  • 8.9


    04 Feb 2020
    Great atmosphere, easy to meet you people! highly recommended!
    Schweiz, Weiblich, 18-24
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Adapter
  • Aufzug
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Bügeleisen/Bügelbrett
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Flexible NRR
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner
  • Kabelfernsehen
  • Klimaanlage
  • Kocher
  • Küche
  • Leselampe
  • Mikrowelle
  • Schließfächer
  • Sicherer Nachttresor
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Café
  • Gerichte im Angebot
  • Tee- und Kaffeeecke
  • WiFi


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