Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Hostal San Agustin

Für eine kostenlose Stornierung buche 14 Tage oder mehr im Voraus
  • Schöne Lage
  • Fantastische Sauberkeit
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If you are looking for a place where you meet new people, an accommodation close to the city center, with low prices but with quality services and above all clean ..then you should book with us.

HOSTEL SAN AUGUSTINE offers: Accommodation in Puerto Natales, with shared bathrooms, lounges, TV. Cable TV, central heating, fitted kitchen.

Continental breakfast is included in the rate.

In addition the hostel offers to its customers, WIFI
luggage storage service FREE
free parking.

Tourist information and sales TOURS:
- Full Day Torres del Paine National Park.
- Full Day Torres del Paine Base.
- Regular flights to Bus Park.
- Navigation to the Balmaceda-Serrano Glaciers.
- Full Day Perito Moreno Glacier. - Argentina.
The hostel is located 5 mts. Walk to the city center.

No credit cards accepted, only cash payment.

Arrival: From 14:00 to 18:00 (After confirming by telephone)
Departure: 06:00 to 10:00 Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 6.4

  • Sicherheit 6.4

  • Lage 6.4

  • Mitarbeiter 5.2

  • Atmosphäre 5.2

  • Sauberkeit 9.2

  • Ausstattung 7.6

Neueste Bewertungen

  • 10.0


    04 Dez 2017
    I have to admit I was a bit sceptical when I booked the hostel. There are only very good and very bad review. However, I loved it! Best choice ever. Super nice three sisters who are motivated and really want to help you make the best of your stay. They helped us organize our trip to Torres del Paine which we sadly hadnt organize before. You can rent gear there as well. There are a lot of rules which ensure that its clean and organized. Its one of the best hostels I have been to!
    Deutschland, Männlich, 25-30
  • 7.7

    Sehr gut

    15 Nov 2019
    Alles ist sehr sauber, was wirklich angenehm ist. Das Frühstück ist sehr klein, wie überall hier. Die ganzen Regeln sind aber schon nervig, aber es geht. Man fühlt sich halt auch beobachtet und etwas dumm, wenn die nochmal zu einem sagen, dass man auch abtrocknen muss, obwohl es längst klar ist.
    Deutschland, Paar, 18-24
  • 7.7

    Sehr gut

    12 Jan 2019
    After check out they wanted to charge us just for staying an hour more
    Deutschland, Männlich, 18-24
  • 6.9


    12 Feb 2018
    It is a very neat hostel, everything in order and well organized. Though it is an usual atmosphere from what I've known so far in hostels, the staff is kind of controlling you when cooking. And there are many rules to follow.
    Deutschland, weibliche Reisegruppe, 18-24
  • 6.6


    07 Feb 2019
    Das San Agustín wurde mir empfohlen. Leider hatte ich keinen schönen Aufenthalt. Die drei Betreiberinnen sind sehr eigen und sehr darauf bedacht, dass alle recht strengen Regeln eingehalten werden. Nachts wurde ich vermutlich von Bettwanzen gebissen. Ich habe das angesprochen und konnte in ein anderes Zimmer umziehen. Mein erstes Bett wurde sofort neu vergeben...
    Deutschland, Weiblich, 31-40
  • 5.7


    24 Jan 2020
    Wouldn't recommend it, very controlling staff and strict rules. They were watching us cooking, the moment we came in they wanted to sell us a tour, when we told them we had already bought one they wanted to know the price. we also got a 10 bed dorm but had payed for a 8 bed dorm, when we asked about it we got a rude, almost aggressive answer. There also weren't enough bathrooms,
    Deutschland, Weiblich, 18-24
  • 5.4


    31 Mär 2017
    This hostel has more rules and regulations than an english boarding school in the 18th century. There are rules for everything and they make sure you stick to them. When we left for the national park at 7 in the morning there was no one around to give our luggage to although breakfast starts at 6. It's a cheap-ish option if you only want to stay there for one night but I wouldn't recommend staying there longer as you just don't feel that welcome there (or at least we didn't!).
    Deutschland, Weiblich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • Kostenloser Internetzugang
  • Kostenloses Parken
  • Gemeinschaftsraum
  • Kabelfernsehen
  • Küche
  • Parken
  • Internetzugang
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke