Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, full period of booking will be charged.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Backpackers, travellers, tour groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
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Hanoi Serendipity Hotel

Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
9.3

Ausgezeichnet

524 Bewertungen
  • Perfekte Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen

Beschreibung

At Hanoi Serendipity Hotel we will make sure you get the most out of your stay in Vietnam. Our tours are guaranteed great value; free big breakfast; fruit, tea and coffee available all day, cooking classes held everyday, restaurant catering both Vietnamese and Western cuisines, bar, and gift shop for all those Western comforts you miss

With 26 en-suite exclusive guest rooms, the Hanoi Serendipity Hotel offers cosmopolitan elegance and comfort to suit all needs from business to family, to leisure and adventure. Enter a world that is complete in every way. Be looked after by a dedicated and professional team who will be delighted to make your stay in Hanoi, and Vietnam, a truly unforgettable and special one. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.0

  • Sicherheit 9.5

  • Lage 9.8

  • Mitarbeiter 9.5

  • Atmosphäre 8.8

  • Sauberkeit 9.3

  • Ausstattung 9.3


Neueste Bewertungen

  • 10.0

    Ausgezeichnet

    20 Apr 2019
    Nice located hostel with very friendly staff! Great breakfast also. The room was very clean and was cleaned every day we left our room. We also got new towels every day. We would always recommend this hotel!
    Deutschland, Gemischte Gruppe, 25-30
  • 10.0

    Ausgezeichnet

    20 Aug 2017
    The Staff was super nice! They helped us with everything we needed. The room is really good located-you can walk to most of the sights- and big. We could recommend it!
    Deutschland, Paar, 25-30
  • 10.0

    Ausgezeichnet

    20 Okt 2016
    Very very enjoyed our 6 night stay there :-) the best hotel in Hanoi to stay in. Big clean and comfy rooms, heart warming helpful stuff and the delicious breakfast buffet (+ a l carte dishes) are a very good value and according to other hotels, very cheap as well! There is no better hotel you can find in the old quarter than the serendipity :-) Thanks a lot, we will come back for sure Greetings from Germany
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.4

    Ausgezeichnet

    03 Okt 2017
    This place was well located in walking distance from everything we wanted to see. The staff was incredibly friendly and very helpful when booking tours. We wanted to extend our stay by one night and they were full so they moved us to another hotel which turned out to be overpriced and really quite horrible, so I wouldn't recommend letting them book hotels for you (everything else they booked for us was great). The rooms were clean and quiet and the breakfast was great! Would recommend!
    Deutschland, Weiblich, 18-24
  • 9.4

    Ausgezeichnet

    24 Nov 2016
    We really enjoyed our stay at serendipity hotel! Breakfast was great and the stuff tried to make everything possible for us!! Unfortunately it was quit noisy in the morning (7.30am) so we couldn't sleep anymore but nevertheless we can really recommend this hotel :)
    Deutschland, Weiblich, 25-30
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Ausstattung

Kostenlos
  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • Handtücher inklusive
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Kostenloses Parken
Allgemeines
  • Adapter
  • Aufzug
  • Deckenventilator
  • Duschen mit Warmwasser
  • Haartrockner
  • Kabelfernsehen
  • Klimaanlage
  • Kühl-/Gefrierschrank
  • Rollstuhl gerecht
  • Sicherer Nachttresor
  • Trockner
  • Wiegen
Service
  • 24-Stunden-Sicherheitsservice
  • Direktwahltelefon
  • Fahrradverleih
  • Fax Service
  • Flughafentransfers
  • Geldautomat
  • Geldwechsel
  • Gepäckaufbewahrung
  • Geschäftszentrum
  • Internetzugang
  • Postdienst
  • Rezeption rund um die Uhr geöffnet
  • Shuttle Bus
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Café
  • Minibar
  • Tee- und Kaffeeecke
Unterhaltung
  • WiFi


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