Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 4 Tage oder mehr im Voraus


71 Bewertungen
  • Wunderbare Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
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The service of Breakfast is unavailable at this time because of COVID-19 prevention.

Welcome to our family hostel „The Gastello Inn“. Our hostel is more than just a place to sleep, a super relaxing chill area with a pool and much more to explore!

Experience a home far away, which is only minutes away from the world famous ruins and the exotic Caribbean beach.

Some fast/fun facts:
- The Mayan ruins are only minutes away
- Every day changing home cooked breakfast (not available due to COVID-19)
- We are just 25 min to the buzzing downtown area
- Mabel is our super lazy cat, who is never disturbed by anything and always hungry
- There is always a laugh around every corner as life is too short to not laugh

As mentioned above, the Gastello Inn is located in front of the entrance of the Mayan ruins. This has the advantage to be the first to see the ruins in the morning before the crowds arrive.

We have plenty to do and see around the hostel, we have jungle cenotes, a beautiful protected beach and the other Mayan ruins. Everything is easily reached by public transportation, by rented bike or comfortable by taxi.
What makes us different to the other hostels around? We are a family with strong values and loud laughs, we opened the hostel because we wanted to get to know different cultures and share things in common. We have plenty of space to relax in our hammocks, swim in our pool or to cook in the common kitchen.

What we have to offer:
- Free delicious breakfast and coffee (Not available due to COVID-19 prevention)
- Great chill-out area with hammocks, swings and a work-out area
- Air-conditioned dorm and private rooms from (8 pm to 8 am)
- Free water refills
- A fully equipped kitchen and lovely common area (Not available due to COVID-19 prevention)
- Bike rentals (only 120 Peso)
- Secure parking space

A few details on distance:
By bike:
3 min to the ruin
6 min to the beach
12 min to downtown

By foot:
12 min to the ruins
22 min to the beach
25 min to downtown

Experience it yourself and come and stay with us. We are waiting for you and cannot wait to meet you!

Gastello Inn Tulum terms and conditions:

Cancellation policy: 72h before arrival.
Check in from 15:00 to 20:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast included (not available due to COVID-19).

Reception hour from 08:00 to 22:00. Check in possible after 22:00, just write us an email to let us know.
No curfew.
Non smoking.
Age restriction: 18+ years only for check in Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.6

  • Sicherheit 9.0

  • Lage 8.0

  • Mitarbeiter 9.6

  • Atmosphäre 8.6

  • Sauberkeit 9.0

  • Ausstattung 8.0

Neueste Bewertungen

  • 10.0


    28 Jan 2020
    Das beste, freundlichste und herzlichste Personal überhaupt! Man hat sich sofort wie zuhause gefühlt ♥️ Zimmer und Badezimmer waren sehr sauber und wurden jeden Tag gereinigt. Beim Frühstück konnte man zwischen zwei Optionen wählen, die frisch auf Bestellung zubereitet werden - mehr kann man sich von einem Hostel nicht wünschen!
    Deutschland, Weiblich, 18-24
  • 10.0


    11 Dez 2019
    Wonderful hostel. Initially we planned to stay 2 nights, but extended 2 more nights. Our private room (3 people) was very spacious and clean. The location is very good to see the archeological site or the beach. If you rent a bike it takes less than 5mins to go there. Also it is easy to go to the city center by bike. Breakfast is cooked individually for each guest and tastes delicious. The best thing about this hostel: the staff. Special thanks to José and the cook who were so friendly :)
    Österreich, Gemischte Gruppe, 25-30
  • 10.0


    15 Sep 2019
    Very friendly, helpful and nice family. Rooms were clean and comfortable. Nice garden with beautiful pool and tasty breakfast. You can rent a bike for 100 pesos/24h. It's the perfect way to reach the beach (20min by foot), the ruins and the gran cenote.
    Deutschland, Männlich, 18-24
  • 9.7


    12 Mär 2020
    Die Unterkunft ist nah an den Ruinen gelegen, man kann laufen oder im Hostel ein Fahrrad mieten, wenn man zum wunderschönen Strand möchte. Wir hatten ein Doppelzimmer, das einfach aber sehr sauber war. Gutes Wlan. Das Hostel liegt direkt an der Straße, die Colectivos halten in der Nähe. Zimmer zur Straße können daher etwas laut sein, aber es gibt einen schönen Innenhof mit Pool und Hängematten, wo man von der Straße nicht viel mitbekommt. Die Küche ist gut ausgestattet. Das Frühstück lecker.
    Deutschland, Weiblich, 31-40
  • 9.4


    14 Apr 2021
    Honestly? There is no better place than this. We loved every second of our stay and stayed longer than expected. Diego and his gorgeous family created a little paradise where you will feel comfortable the minute you arrive. We stayed as a family with two kids aged 7 and 9 and they loved this place - especially the Pool, the cat and the hammock area. We walked every day to the most beautiful beach, bought a smoothie on the way and enjoyed life in Tulum. We highly recommend this place! Gracias ♡
    Deutschland, Paar, 41+
  • 9.4


    24 Mai 2019
    Very nice hostel that is located close to the ruins. We really enjoyed our stay, especially because the staff created a nice atmosphere and was very helpful. Also, super delicious breakfast! Can only recommend staying there.
    Deutschland, Weiblich, 18-24
  • 9.1


    19 Feb 2020
    A very cozy place to stay a few days! Such a familiar vibe and you feel like home as soon as you check in. They do everything to make you happy and the breakfast is great! We had a such good time! Thans for everytving!
    Deutschland, männliche Reisegruppe, 25-30
  • 9.1


    18 Feb 2020
    The most familiar hostel I've ever stayed in. The breakfast was really good! Thanks to Jose and William for a wonderful time.
    Deutschland, Weiblich, 25-30
  • 9.1


    12 Aug 2019
    It was a supernice Stay, the Family was amazing and they were Really interested in make is Feel home. whatever needed, can be asked for (we wanted to use the Pool in the Morning when they normally clean it, And they made it posible! We had no towels, but i am sure you can ask for this. We had a Car, without it we woouldn't have Chosen this Hostel, behause it is a Bit Outside the City. But obviously Other guests managed all with bikes which you can also Rent there. The breakfast is amazing!
    Deutschland, Gemischte Gruppe, 25-30
  • 7.7

    Sehr gut

    27 Jan 2021
    Very pleasant hostel, with a lot of attention to detail! Very nice hosts and chill atmosphere. By bike only 10min to tulum downtown, and 5min to the Maya Aztecs / beach.
    Deutschland, Männlich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Kostenloser Internetzugang
  • Kostenloses Parken
  • BBQ
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Freibad
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Klimaanlage
  • Kühl-/Gefrierschrank
  • Mikrowelle
  • Parken
  • Schließfächer
  • Swimmingpool
  • Terrasse
  • Fahrradverleih
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Tours/Touristeninformation
  • Zimmerreinigung
  • WiFi