Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
  • Perfekte Lage
  • Brilliante Mitarbeiter
  • Ausgezeichnete Sauberkeit
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El Caracol offers a range of accommodation options including cozy private rooms and modern, self contained mini-apartments. We have implemented all of the biosecurity protocols and our priority is your comfort and peace of mind. For this reason, we can arrange zero contact check in and check out if you prefer, with a member of our team contactable 24 hours a day. We also have our cleaning and customer service team on hand every day in our on-site café to make sure that you find everything that you will need during your stay at El Caracol.

We have FREE high speed WiFi internet for guest use.

Our popular café is located on the ground floor, where we serve the region´s finest coffees, fresh fruit juices, delicious homemade cakes and snacks and a selection of hearty breakfast options.

We offer an optional housekeeping and laundry service (additional charges apply).

The top rated tour agency Popayan Tours has their office right next door where they can help you to book a number of activities and services such as hiking Puracé volcano, mountain biking the Andean trails, visiting local indigenous communities and UNESCO archeological sites Tierradentro and San Agustin, or simply arranging private transport locally or countrywide. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.0

  • Sicherheit 9.3

  • Lage 9.3

  • Mitarbeiter 7.3

  • Atmosphäre 6.7

  • Sauberkeit 8.7

  • Ausstattung 6.7

Neueste Bewertungen

  • 10.0


    20 Feb 2019
    Really nice Hostel! And so good coffee
    Deutschland, männliche Reisegruppe, 25-30
  • 9.7


    27 Feb 2019
    Do the offered coffe tour to fedar coffe farm! Best day so far and you support a local organisation with a unique philosophy behind it! Staff is super friendly and helpful with everything. I can just highly recommend this hostel!
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.1


    02 Jun 2019
    I stayed one week at this place because I really liked the calm atmosphere. The staff is friendly and they provide a lot of information what to do around the city. Dorms were nice, bathrooms clean and the kitchen is very well equipped. The café chillout area is awesome :D
    Österreich, Weiblich, 25-30
  • 8.9


    24 Feb 2019
    In der Altstadt gelegen und dennoch ruhig und sicher. Nettes Café mit sehr leckerem Frühstück. Abendessensoptionen in der Umgebung. Das Doppelzimmer lag direkt am Empfang und war recht hellhörig, aber nachts war es sehr ruhig in dem Hostel. Daher absolut empfehlenswert.
    Deutschland, Weiblich, 31-40
  • 8.9


    22 Sep 2018
    + friendly staff (especially the owner who is also the owner of the Hosteltrail) + really nice biketour (organization via Hosteltrail) + well equipped kitchen + really quiet - no common area - mossing tables in the kitchen (but in the front near the reception)
    Luxemburg, Paar, 25-30
  • 8.6


    27 Nov 2019
    Lage und Mitarbeiter super. Bisschen hellhörig, da Fenster in den Innenbereich.
    Deutschland, Weiblich, 25-30
  • 8.6


    13 Sep 2019
    Sehr süßes Hostel. Das Frühstück im Café des Hostels ist sehr lecker und nicht überteuert. Leider konnten wir keine Fahrräder ausleihen, obwohl dies kostenlos hätte möglich sein sollen (laut Hostelworld-Angaben).
    Deutschland, Gemischte Gruppe, 18-24
  • 8.6


    07 Feb 2019
    No Outdoor area. Even the windows of all the rooms go to the inside floor/patio. Apart from that everything’s fine. Good kitchen, clean, nice staff..Great breakfast!
    Deutschland, Weiblich, 31-40
  • 7.7

    Sehr gut

    01 Jun 2019
    Das Hostel liegt unweit des Hauptplatzes von Popayan. Man kann alles perfekt erreichen. Das Zimmer, in dem wir unter gekommen sind, lag direkt an der Rezeption, weshalb man in der Nacht z um Teil von ankommenden Reisenden geweckt wurde. Das Personal war sehr freundlich. Die Toiletten waren nicht immer sauber, oft verstopft. Das Frühstück im angrenzenden Café war sehr lecker, muss aber extra bezahlt werden.
    Deutschland, Paar, 25-30
  • 6.3


    22 Jan 2020
    Gute Lage, sehr Günstig. Bäder sind meist dreckig und unter Wasser. Betten sind gemütlich, aber alt, eine Bewerbung und das Zimmer ist wach.
    Deutschland, Männlich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Handtücher inklusive
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Konferenzraum
  • Küche
  • Gepäckaufbewahrung
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Schnell Check in / out
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Café
  • Brettspiele
  • WiFi