Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Civic Guest House Backpackers Hostel

Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
  • Großartige Lage
  • Wundervolle Mitarbeiter
  • Großartige Sauberkeit
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Winner of Tripadvisor 2018 award. The Civic Backpacker Guest House is a friendly, hostel in the heart of Townsville offering clean, safe and cheap accommodation. Free WiFi, Free Transport to/from the Ferry and Greyhound bus terminal, Free pool table.

Our aim is to provide our guests with a comfortable and quiet place to stay in a relaxed and friendly environment. You can chill out in the lounge room, prepare a meal in our large communal kitchen, or have a game of chess in the new game room.

Conveniently located in a quiet street in Townsville's CBD, Civic Guest House Backpackers Hostel gives you a broad choice of room options ranging from shared dorms to private double rooms with en-suite bathrooms.

Townsville is a great place to experience a laid-back tropical city lifestyle while enjoying the fantastic wildlife and exceptional sights of the Great Barrier Reef and Magnetic Island. Take a tour, enjoy numerous free activities in and around town, or simply relax by the beach a few minutes walk away.

Reception hours:
8:30am to 12:00pm
2:00pm to 11:30pm

Check in from 2:00pm
Should you arrive outside these hours, please contact us the day before arrival to organise late check in.
Passport, proof of age, current drivers licence must be presented upon check-in.

Checkin time:
2:00pm to 11 30pm. Check in after 11 30 pm is via night safe - please advise if you need a late key.
Checkout time:
Private rooms: 10:00am - Dorms: 9:30am
Should you wish to check-in or check-out outside these hours, just give us a call. We will do our best to accommodate you.

All bookings require a valid credit card to be confirmed. Please note that we can only accept Visa or Mastercard.
Dorm age limit is 18 to 35 years ONLY.
Children are welcome in private rooms only and must be accompanied by an adult. Children up to 12 years of age must stay in a private room with own bathroom. Children 12 to 18 years may stay in private rooms with shared bathroom.

Cancellation Policy
A minimum of 24 hours notice is required for cancellations. In other words, cancellations made before 2pm the day before arrival are free of charge. After that time, charges will be applied up to the full cost of the reservation.
Bookings made the same day cannot be cancelled.

Smoke-free Property
The Civic Guest House is a smoke-free property due to fire and safety regulations. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.4

  • Sicherheit 8.3

  • Lage 7.9

  • Mitarbeiter 8.9

  • Atmosphäre 8.0

  • Sauberkeit 7.9

  • Ausstattung 7.8

Neueste Bewertungen

  • 9.4


    15 Feb 2019
    Kostenloser Shuttle zur Greyhound Station und Fähre.
    Deutschland, Weiblich, 18-24
  • 9.4


    01 Feb 2019
    Stayed there while we got stuck during floodings. Had a shuttle from the greyhound bus stop, close to woolworths. Very good kitchen, nice room. Only a few toilets and showers but there weren't any lines for those. Wifi just in reception area but a really nice place to stay at!
    Deutschland, weibliche Reisegruppe, 18-24
  • 8.6


    15 Sep 2019
    Cooles Hostel in Townsville. Zimmer ist absolut in Ordnung, die Badezimmer gehen auch klar. Wifi ist auch vorhanden. Küche ist groß und mit allem notwendigen ausgestattet, leider nicht ganz sauber, aber das ist natürlich auch eine Sache der Gäste. Die Lage ist ok, ein bisschen laufen muss man schon, es gibt aber einen Shuttleservice zum Hafen oder z.B. zum Billabong Sanctuary. Der Aufenthaltsraum verfügt über einen großen Fernseher, einen Billardtisch und diverse Spiele. Ist zu empfehlen.
    Deutschland, Paar, 18-24
  • 8.3


    22 Apr 2019
    A nice, relaxed hostel. A lot of areas to hang out and to relax! Clean bathrooms. Free shuttle to the bus station but far away from the port or the center.
    Deutschland, Weiblich, 18-24
  • 8.3


    19 Apr 2019
    The shuttle didn't come to pick us up from the Greyhound Terminal and no one answered the phone when we tried to call. But they apologized. There was everything you need in the kitchen, even a mixer and an oven. Familiar atmosphere. Very clean. Would recommend it. :)
    Deutschland, weibliche Reisegruppe, 18-24
  • 7.7

    Sehr gut

    06 Sep 2019
    Die meisten sind länger in dem Hostel, da viele in Townsville arbeiten. Nette staff, gute Küche mit guter Ausstattung. Shuttle holt und bringt einen zum Greyhoundbus. Start vom Goattrack auf den Castlehill direkt um die Ecke vom Hostel.
    Schweiz, Weiblich, 18-24
  • 7.7

    Sehr gut

    23 Mai 2019
    Good hostel but I stayed in a room with a number code which probably didn’t got change since a long time because some long term guests who had changed the rooms still knew the code.. but I felt still save, met only nice people there. (And all other rooms had to be locked with a key). Kitchen was quite small but at all a pretty nice hostel. Would stay again 👍🏼
    Deutschland, Weiblich, 18-24
  • 7.7

    Sehr gut

    12 Apr 2019
    Not all stovetops were working which was really annoying. 2/5 of one side. I hope they fix that soon ! Otherwise the kitchen was well equipped. Friendly stuff. Rooms are cleaned by backpackers. It’s not the most central hostel - 30min walk to the ferry and greyhound. However, the offer shuttle on peak hours ( not always) and if you text them in advance. We had a private bathroom in our room which had soup and towel ! Wlan is only available at the reception which is Not 24/7!
    Deutschland, Weiblich, 18-24
  • 7.7

    Sehr gut

    06 Mär 2019
    Grundsätzlich nicht schlecht. Etwas alte Ausstattung. Zimmertüren gingen nur schwer auf. Die Ausstattung in de Küche ist nicht so gut. Die duschen waren sauber. Die Toiletten leider nicht.
    Deutschland, Männlich, 31-40
  • 7.4

    Sehr gut

    11 Sep 2019
    Close to Woolworths and in general to many shops. Small but clean rooms (bathrooms could use a renovation). Kitchen is good equipped, but really dirty. Not enough towels or something like this so it‘s difficult to clean your stuff.. I really liked the shuttle and the staff was really nice!
    Deutschland, Weiblich, 18-24
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Adapter
  • BBQ
  • Buch-Austausch
  • Bügeleisen/Bügelbrett
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Gemeinschaftsraum
  • Haartrockner
  • Klimaanlage
  • Kocher
  • Küche
  • Kühl-/Gefrierschrank
  • Mikrowelle
  • Parken
  • Terrasse
  • Waschmaschine
  • 24-Stunden-Sicherheitsservice
  • Fahrradverleih
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Shuttle Bus
  • Tours/Touristeninformation
  • Waschmöglichkeiten
Essen & Trinken
  • Tee- und Kaffeeecke
  • Verkaufsautomat
  • Brettspiele
  • DVDs
  • Poolbillardtisch
  • Spielzimmer