Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

4. Substantial changes and cancellation by the client:
4.1. A “substantial change” means a change of date, a change to duration of stay or a reduction in the number of rooms by 25% or more of the rooms originally booked.
4.2 Note that 10% of the total amount of the invoice represent administrative fees and are non-refundable.
4.3 To avoid extra charges, substantial change to or cancellation of a booking must be notified in writing no later than 30 calendar days prior to arrival. Notice of cancellation or substantial change will only be effective on the working day that is received in writing. A working day is any day from Monday to Friday other than bank and public holidays. If the hostel is notified on time, the client will be refunded 90% of the cost of the reservation.
4.4 For all cancellations and substantial changes notified within 30 days of arrival, the hostel is entitled to charge 100% of the cost of the reservation.
4.5 Where any change or cancellation changes the number of group members, the hostel will recalculate the cost of the arrangements and re-invoice you accordingly.

Additional Terms and Conditions

Please read our group terms and conditions on our website:

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

A reservation for more than 12 persons is considered a Group Reservation. Because groups demand special preparation,group requests must be addressed by email to

The group reservation is valid only after:
- signing the contract established by Hello Hostel asbl
- 50% of the downpayment that will be charged directly on your card

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Brussels Hello Hostel

Für eine kostenlose Stornierung buche 2 Tage oder mehr im Voraus
  • Schöne Lage
  • Wundervolle Mitarbeiter
  • Großartige Sauberkeit
Zeige alle Bewertungen


Hello Hostel asbl/vzw is a Social Tourism Accommodation Centre where you can stay for a reasonable price in a friendly and international atmosphere. In addition to the accomodation services, this non profit establishment offers you a wide array of social and cultural activities to bring people together. Every Friday at 8 PM you can enjoy our Jam Sessions where everyone is welcome to participate!

Located in the heart of the chocolate area we are lucky to have the Godiva factory and it’s outlet store as our neighbourgs as well as the Belgian Chocolate Village (a chocolate museum) and the chocolatier Frédéric Blondeel. Another must see of the area is the Elizabeth Parc and the Basilica of the Sacred Heart where you can enjoy a wonderful panorama of Brussels.

INCLUDED in our rates
Breakfast buffet from  6:30am to 10:00am
Bed linnen/sheets 
Free access to computers and WIFI
A shared, equipped kitchen
A free luggage room /lockers
Bar with Belgian beers
Free city-maps
Check out our App 
Towels for rent 1€
Parking cards for the Koekelberg Area for 3€/day
Dorm rooms: age limit until 38.

WELL CONNECTED - only 2 minutes away from the Simonis/Elizabeth station :
Subway : line 2 and 6
Bus : 13, 20, 212, 213, 214, 355
Tram : 9 and 19

A reservation for more than 12 persons is considered a Group Reservation.

RECEPTION HOURS : 8:30 AM – 11:30 PM
CHECK-OUT : until 10:00 AM
ACCESS TO THE ROOMS: The rooms are available from 2 PM but if you arrive earlier you are welcome to store you luggage, to use our facilities and/or to visit the city in the meantime. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 6.0

  • Sicherheit 8.7

  • Lage 6.7

  • Mitarbeiter 8.0

  • Atmosphäre 8.0

  • Sauberkeit 7.3

  • Ausstattung 8.0

Neueste Bewertungen

  • 8.0


    03 Aug 2019
    I had a great time at this Hostel. The Metrostation is really nearby and you're very fast at some nice Sightseeingpoints, like the Cathedrale (5mins by feet) or the atomium(only a few stations by metro)! There are great options to meet new people from all over the world, because there's a nice bar with many sorts of Belgium beers! I really enjoyed my stay at the Hostel and for sure I coming back again!
    Deutschland, Weiblich, 31-40
  • 7.7

    Sehr gut

    08 Jul 2019
    Really nice hostel. The staff is very friendly. Bathrooms and dorms are clean.
    Deutschland, Weiblich, 18-24
  • 7.7

    Sehr gut

    21 Sep 2018
    Hostel is not located in the city centre but easily reachable by public transportation. The bathrooms were clean, breakfast is included which is nice! Unfortunately during our stay it got very noisy in the hostel during the night. Overall, it was worth the money!
    Deutschland, weibliche Reisegruppe, 18-24
  • 7.1

    Sehr gut

    23 Nov 2019
    Receptionists and breakfast hostess very friendly and kind!!! ;) With bar + small garden Lockers (without padlocks) + luggage room to store bags after the check-out! :) Hand towels in bathroom are not changed everyday. There are only 2 sockets in the room for 6 people and they're not close to the beds. Shower water was not so hot, which is a pain in winter :/ Outside of the city (40/45 min walking to the city centre, 1 hour to the Atomium) but close to metro!! :)
    Italien, Weiblich, 18-24
  • 6.9


    07 Jun 2019
    Es war super leicht neue Leute in dem Hostel kennenzulernen und die Innenstadt zu erreichen Außerdem war es für ein Hostel recht sauber Die Gegend, in welchem das Hostel war, wirkte aber recht unsicher für Frauen Schon am ersten Abend würden wir auf der Straße angesprochen (recht unfreundlich) Ansonsten war auch das Personal sehr nett
    Deutschland, Weiblich, 18-24
  • 6.6


    03 Feb 2020
    Hostel was fine, but there are a few really annoying things about the hostel. 1. There are nearly no spots in the room to charge your devices. Is it really that hard to buy a few multiple power sockets? 2. Wifi in the room was horrible, I had to use my Mobil data (in the common area it was fine) 3. The location doesn't look that bad, but it's 30min to walk and 20min with the metro to the center, because you have to change metro. On the other hand the beds were comfortable
    Deutschland, Männlich, 25-30
  • 6.3


    21 Okt 2019
    It‘s allright 20 min top the Center By. Metro. Breakfast is nice. Not a place you wanna hang out at. Showers ok
    Deutschland, Männlich, 25-30
  • 5.1


    21 Aug 2019
    Personal nett Zimmer mieft, bei 6 Betten, 1 Fach zum abschliessen und 1 Steckdose pro Zimmer Dusche und Bad pro Stock. Kann Temperatur in Dusche nicht einstellen. Würde nie wieder dort hin gehen.
    Schweiz, Männlich, 18-24
  • 5.1


    22 Sep 2018
    If you're looking just for a place to store your luggage and planning to spend day and night somewhere else, this place might work for you. (But a locker might be more affordable). The hostel is said to be located central a belief I don't share as it is several stations to Central station, Saint Catherine or Luiza. The night I "slept" there I couldn't get barely any sleep with supposedly large groups partying on the hostel till gthe early morning. The staff didn't care either.
    Deutschland, Weiblich, 31-40
  • 4.0


    27 Jul 2019
    Schimmel im Zimmer und in den Duschen, starker Geruch im Zimmer.
    Österreich, Paar, 18-24
Zeige alle Bewertungen


  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • BBQ
  • Buch-Austausch
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Gemeinschaftsraum
  • Haartrockner
  • Jobangebote
  • Kabelfernsehen
  • Küche
  • Kühl-/Gefrierschrank
  • Mikrowelle
  • Schließfächer
  • Sicherer Nachttresor
  • Terrasse
  • Zugang mit Schlüsselkarte
  • 24-Stunden-Sicherheitsservice
  • Fax Service
  • Flughafentransfers
  • Geldautomat
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption rund um die Uhr geöffnet
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Tee- und Kaffeeecke
  • Verkaufsautomat
  • Brettspiele
  • DVDs
  • Kickertisch


  • 2014

    1., Die beliebtesten Hostels Brussels

  • 2012

    1., Die beliebtesten Hostels Brussels