Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen
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Big Island Hostel

Für eine kostenlose Stornierung buche 4 Tage oder mehr im Voraus
9.4

Ausgezeichnet

317 Bewertungen
  • Wunderbare Lage
  • Hervorragende Mitarbeiter
  • Fantastische Sauberkeit
Zeige alle Bewertungen

Beschreibung

Covid-19 Update:

Hawaii’s Pre-Travel Testing Program is scheduled to begin on October 15.

The Hostel will open on October 15th, 2020 based on the following guidelines:

Guests MUST have documentation proving they have passed the FDA-authorized nucleic acid amplification test (NAAT)

The Hostel will NOT accept any guest who requires quarantine

No Exceptions!


Aloha! We welcome you to come experience the hidden gem of Hilo!

We are located near Downtown Hilo, within 15 – 20 minutes walking distance of many local restaurants, shops, and markets. Other wonderful attractions such as beaches and waterfalls are just a short drive away! Venture the beauty of Hilo and treat yourself to some relaxation here at the Big Island Hostel! Enjoy all that Hilo & the Big Island of Hawai'i has to offer and tell your friends too! We offer free Parking and Wi-Fi/Internet.

We strongly recommend obtaining a rental vehicle to make the most of out your adventure times on the Big Island...it is a B I G Island after all.

Here at the Big Island Hostel, it’s our duty to make sure that our hostel is clean, comfortable and secure so that our guests can feel safe and welcome! Our newly renovated hostel features beautiful bedrooms equipped with comfortable memory foam mattresses and pillows, soft and high quality linens and comfy quilts too. We also have coded locks on our doors to enhance security well-sealed windows for your quiet enjoyment.

Unwind in our Common Room enhanced with natural lighting and equipped with a small library, an “International Clothing Swap Closet”, coffee/tea station and a bar with outlets and large mirror which provides an ideal work space or a fun space to apply makeup for an evening out. Our cozy kitchenette is equipped with a toaster oven, microwave, full sized refrigerator, coffee grinder, French press, dishes and eating utensils. A clean, well-lit shower room and bathroom are shared between guests.

We are determined to make sure that you will be provided with the best accommodation possible and help to make your stay memorable with new friends from all over the world.

Important!!!
• All doors at our hostel will always be locked with codes. Please make sure to check your email for your own access code. You should receive it one day prior to your arrival, contact us if not.
• All beds are 'first come, first served' order. No specific bed is reserved, unless you have a medical condition. Please let your friendly staff know ahead of time when booking our hostel.

Please note: We only accept out of town travelers.

When checking in, please prepare the followings:
1. Proof of recent arrival date or departure date to the Big Island
• Plane ticket, E-ticket, or Travel itinerary
2. Valid government issued photo ID
• Passport, Driver’s license, State ID, or Permanent resident card.
IMPORTANT: You will not be allowed to check in if you are unable to show at least one item from each category.

Age restrictions & safety reasons:
• Must be 18 years old or older
Note: We will cancel your booking on arrival if you are under 18 or if you are an accompanied minor.

*Please know that we are located on the 2nd floor of the building. We do NOT have an elevator*

The Big Island Hostel Policies & Conditions:

Check in from 14:00 to 21:00 / 2:00PM to 9:00PM
Check out before 12:00 / 12:00PM
*In case of any EARLY or LATE arrivals, please make sure to inform us via email or phone call ahead of time*
The remaining balances can be pay by Cash, Credit Cards, or Debit Cards upon arrival.
Get 5% off when you pay cash!

Please note: Hostelworld Insurance deposit or standard flexible booking does not apply to your separate deposit that will be taken by The Big Island Hostel. The Big Island Hostel requires a $20.00 USD security deposit at check-in from every person.


Cancellation Policy:
• We accept cancellations/changes only via e-mail.
• Free cancellation option must be made at least 3 days (72 hours) before your arrival time.
• Failure to cancel your reservation before 3 days (72 hours) will result in one day charge to your card on file.
• After checking in, no cancellations will be accepted without 3 days (72 hours) notice.
• If you are a no show and have not cancelled within the allotted time, we reserve the right to charge your credit card on file.

General:
Check in from 14:00 to 21:00 / 2:00PM to 9:00PM
Check out before 12:00 / 12:00PM
• No curfew. Only quiet time 22:30 - 08:00 / 10:30PM - 8:00AM
• Taxes included.
• This is a non-smoking hostel.
• The maximum period of stay is of 30 days.
• Breakfast is NOT included.

Amenities:
• Air conditions (AC)
• Free Wi-Fi/Internet
• 24/7 friendly on-call staff
• 24/7 recording security cameras
• Clean bedding
• Memory Foam Mattresses & Pillows
• Free tea & coffee
• Free lockers
• Daily cleaning service
• Free parking (behind the hostel)
• Cozy kitchenette
• Hair dryer
• Coded lock on bedroom doors
• Hot showers
• Reverse Osmosis Filter Drinking Water
• Shampoo & soap
• Board games​ Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 9.4

  • Sicherheit 9.9

  • Lage 8.8

  • Mitarbeiter 9.7

  • Atmosphäre 9.3

  • Sauberkeit 9.9

  • Ausstattung 9.1


Neueste Bewertungen

  • 10.0

    Ausgezeichnet

    17 Jul 2022
    Had an amazing time! Great people, great staff, clean fun and perfect location. Only thing I somehow didnt got my 100 dollar deposit from the surfboard back since it was not registert on the device anymore.
    Schweiz, Männlich, 18-24
  • 10.0

    Ausgezeichnet

    12 Jul 2022
    Sehr familiär. Leider waren bei uns nicht viele andere Reisende unterwegs. Sehr sauber und die Küche ist gut ausgestattet.
    Schweiz, Männlich, 25-30
  • 10.0

    Ausgezeichnet

    20 Jun 2022
    Sehr familiär, man fühlt sich wie zuhause. Die Küche ist sehr ausgestattet, die Zimmer sind sehr gross und alles ist sauber. Man findet immer Leute, um ein Mietauto zu teilen.
    Schweiz, Weiblich, 18-24
  • 10.0

    Ausgezeichnet

    15 Jun 2022
    Top Hostel!!! Hier darf man sich nicht vom ersten Eindruck täuschen lassen. Von aussen sieht das Hostel doch ein wenig alt aus. Drinnen wurde man aber sehr positiv überrascht. Freundliches Personal, Top-Ausstattung und die Lage lässt ebenfalls keine Wünsche übrig. Die Stimmung war zu jederzeit toll. Können das Hostel auf Big Island nur empfehlen.
    Schweiz, Männlich, 25-30
  • 10.0

    Ausgezeichnet

    19 Mai 2022
    Sehr sauberes und schönes Hostel an guter Lage. Die Mitarbeitenden sind sehr sehr nett. Würde sofort wieder kommen.
    Schweiz, Weiblich, 25-30
  • 9.4

    Ausgezeichnet

    29 Aug 2022
    Das Hostel ist super sauber und ordentlich. Die Mitarbeiter alle sehr nett und hilfsbereit. Die Küche ist etwas klein, daher etwas unpraktisch wenn viele gleichzeitig kochen wollen. Ansonsten wirklich ein mega Hostel! Würde es jedem Empfehlen!
    Deutschland, weibliche Reisegruppe, 18-24
  • 9.4

    Ausgezeichnet

    10 Jul 2022
    The Hostel and the staff were very lovely. Everything was clean and comfortable. When we were there the atmosphare was calm. But I guess this depends on the people. Hilo has a few attractions nearby, but a car is needed otherways you have to walk a lot. Keep in mind to not walk a lone in the night thru the town, this can be dangerous, we were followed twice.
    Schweiz, Weiblich, 18-24
  • 9.1

    Ausgezeichnet

    26 Mär 2022
    Das Hostel ist sehr sauber, schön und hat alles was es braucht. Es wird täglich gereinigt und die Betten sind unglaublich bequem. . Der Mann welcher dort arbeitet ist sehr freundlich und Hilfsbereit, hat einige Tipps für big Island gegeben. Mit dem Wäsche waschen war es etwas mühsam. Die Mitarbeiterin har mir mehrmals versprochen, dass ich waschen kann. Jedesmal als ich nachgefragt habe, hat sie wieder eine andere Zeit oder Tag gesagt, wodurch ich 3 Tage warten musste. Sonst empfehle ich es.
    Schweiz, Weiblich, 18-24
  • 9.1

    Ausgezeichnet

    20 Mär 2022
    The hostel was very lovingly decorated. The rooms could be opened with a code, which seemed safe for us. There would have been spints (without lock), but we did not need them. The rooms were clean and tidy. The kitchen was rather too small for so many guests, but it should have everything you need. We did not really use it. With the car, the location was also perfect. However, it was very noisy because the hostel is located directly on a main road and the windows are not well insulated.
    Schweiz, weibliche Reisegruppe, 25-30
  • 7.4

    Sehr gut

    19 Jul 2022
    Nice people that work there. Super clean place with big rooms! Kitchen is really small and not the best for cooking big meals or something. Two bathrooms are not many for the whole hostel, but all in all everything fine!
    Deutschland, Weiblich, 25-30
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Ausstattung

Kostenlos
  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • Handtücher inklusive
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Kostenloses Parken
Allgemeines
  • Befolgen Sie die Covid-19-Hygieneanweisungen
  • Buch-Austausch
  • Deckenventilator
  • Duschen mit Warmwasser
  • Frühstück nicht inbegriffen
  • Gemeinschaftsraum
  • Haartrockner
  • Haartrockner zum Ausleihen
  • Klimaanlage
  • Kocher
  • Küche
  • Kühl-/Gefrierschrank
  • Mikrowelle
  • Nützliche Dinge
  • Parken
  • Schließfächer
  • Trockner
  • Waschmaschine
Service
  • 24-Stunden-Sicherheitsservice
  • Flughafentransfers
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Rezeption rund um die Uhr geöffnet
  • Schnell Check in / out
  • Spät Check out
  • Tours/Touristeninformation
  • Waschmöglichkeiten
  • Zimmerreinigung
Essen & Trinken
  • Tee- und Kaffeeecke
Unterhaltung
  • Brettspiele
  • WiFi


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