Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Best Location Hostel

  • Wunderbare Lage
  • Hilfsbereite Mitarbeiter
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Hands down - best deal in town! Real backpackers hostel with all typical hostel amenities:

Free Wi-Fi in all rooms,
free computer-use,
free lockers,
free maps,
free bed-linen,
free luggage storage,
no curfew.
Best deal in town!

Spittelberg, Museumsquarter Area - parallel to Mariahilferstrasse, Metro Station U3-Neubaugasse. This is the most central located Hostel in close walking distance to about 90% of all main sights: MQ, City Hall, Parliament, Hofburg Palace, Stephonesdom Church, Ring, Music Hall, Concert Hall, Naschmarkt, Historical and Art Museum, international Dance clubs and nightlife and of course the Christmas Market directly on our corner during Winter.

We do not serve breakfast, but there is plenty to choose from within 3 minutes of walk, cheap supermarkets and cheap breakfast options to eat out on the main shopping street. We do not have a kitchen! Please select your arrival time during the booking process. After check-in you will get keys to enter 24 hours but you need to check-in once after that you can come and go anytime. While most hostels have check out until 10 am, we offer a free late check out until 11 am but charges will apply after, you can also store luggage free of charge but must pick up between 2-4 pm!

Best Location Policies & Conditions:

Reservations with invalid, declined or expired credit cards will be cancelled, specially virtual third party credit cards by MB-way or similar, if payment is declined you will be cancelled, no cash payment! You must have sufficient funds on your credit card to cover the remaining balance (not just the deposit) of your booking as we reserve the right to charge the full balance prior to your arrival. No payment, no reservation. It is your obligation to provide a payment, only then it is our obligation to guarantee your booking. All Entrances are Video Monitored and recorded, every guest accepts this Security measure and understands that the footage will automatically delete after 14 days, there are no exceptions and no further permissions to be signed.

LATE CHECK IN ARRIVALS can be arranged by getting in touch with reception, guests must book at least 1 day in advance and send a PASSPORT copy by email on the day of arrival, in order to obtain late check in access code. The credit card on file will be charged for full amount, if charges are declined the booking will be canceled. You will receive an email before the reception closes on the day of your arrival, with instructions on how to enter. Reception may be open longer if many bookings run late. You must understand some basic english in order to follow the email instructions on how to self-check-in.

Cancellations are accepted 72 hours prior to arrival date in written form only (email)
Check in from 14:00 (break between 16:00-18:00)
Check out before 11:00 am. (drop box for keys allows for 24h check out)
Please state your arrival time and notify us if you run late.
Check-ins past 9 pm may be possible thru a key code if payment was cleared.
The earliest you can arrive is 9 am, however check in usually starts at 2 pm. Luggage storage is available free of charge, early check in may be offered upon availability. Payment is by card only. This property might pre-authorize your credit card or fully charge payment for non-refundable bookings.

Citytax not included.
**If you book only 1 night, a surcharge of 1.90 will be added on arrival on top of the final bill**

Breakfast not included. Drunk or druged guests will be declined check-in while still liable for charges.
We have no parking and no space for bicycles, please do not assume that you can leave it at the reception or take a bicycle to the room, it is forbidden by fire department to block walkways anywhere inside the property. Please choose a hostel that can provide that service, we would rather inform you upfront that we cant. Thank you

We do not accept guests younger than 16 years unless traveling with an adult, in which case 14 years minimum are permitted.
Guests above 40 years can not stay with us due to conflict of interests as it is a youth hostel. Bookings that do not meet our regulations are non refundable.

Prepaid Credit cards and debit cards are not valid for key deposit and may require additional deposit of 50 EUR. Key loss is a 50 EUR charge. Further charges may apply if you damage property, check out late or cause a financial loss to a third party. We reserve the right to cancel bookings at any time if behavior of any sort is unacceptable. The Hostel property is to be kept smoke free at all times. Lockers, hairdryers, etc can be hired free of charge at the reception, but require a deposit which can only be refunded in the morning hours 9-11 am. The Hostel is limited in liability only to the maximum value of the booking. Refunds if even applicable, are due to be sorted by management and must be transferred via BANK as we no longer take cash at the reception. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 6.9

  • Sicherheit 6.8

  • Lage 8.9

  • Mitarbeiter 6.7

  • Atmosphäre 5.8

  • Sauberkeit 5.9

  • Ausstattung 5.7

Neueste Bewertungen

  • 9.7


    25 Apr 2019
    Wonderful place. The best staff and one of the best hostels I’ve ever stayed at. The showers were a little dirty from use and I wish there were hooks or storage places in the showers but besides that the best hostel stay of my life.
    USA, Männlich, 25-30
  • 7.1

    Sehr gut

    26 Mai 2019
    Good location, but check-in and -out is annoying for both: staff and guests because the reception and luggage depot is in a seperate house and only available for 2h in the morning, 2h in midday and 3h in the evening. There is a phone number to call, but it is not always answering ... Guess that is the price you pay, but one could highlight the reception hours in the hostel description more clearly!
    Deutschland, Männlich, 25-30
  • 6.9


    07 Mai 2019
    It was a good stay, but the Matress was terrible
    Deutschland, Weiblich, 25-30
  • 6.6


    07 Apr 2019
    I have stayed at many Hostels already and I honesty feel a little ashamed to say I am Austrian and this is the standard „we“ offer international guests that might come to Austria once in their lifetime. Why am I saying this? The flat (at least apartment #5) looked like it was under construction but I think it was not (wholes in the wall), it smelled really bad and not only that, there was terrible mold on the ceiling (bathroom). +++ Location is great and sheets were clean, cheap stay.
    Österreich, Weiblich, 31-40
  • 6.3


    10 Apr 2019
    guter Platz, aber schlimmes Hostel. Sehr verwohnt und alt. Es hat unglaublich gestunken, es war jedoch nicht ersichtlich woher der Gestank kam. Der Preis ist in Ordnung und die Location reist es auf jeden Fall raus. Zum schlafen reicht es, aber gern hält man sich dort nicht auf.
    Deutschland, Weiblich, 18-24
  • 6.3


    28 Mär 2019
    Man kann vielleicht nicht allzu viel für den Preis erwarten, aber mehr als zwei Messer für die ganze Wohnung sollten schon zur Verfügung stehen. In meiner letzten Nacht konnte ich dann durch das frühe Aufstehen die Bettwanzen beobachten, wie sie die Wände hochkrabbeln. Danke, dass ich jetzt diese scheiß Viecher auch zu Hause habe und die Kosten tragen darf!! Habe mir eher ein anderes Mitbringsel aus Wien vorgestellt...
    Deutschland, Weiblich, 18-24
  • 5.7


    20 Apr 2019
    Wer sich hier einquartiert, darf wirklich nichts erwarten. 3 Zimmer sind schlauchartig hintereinander angeordnet, sprich es gibt 2 Durchgangszimmer. Gut war, dass es Spinde, Handtücher und Föns gab. Die Betten waren allerdings richtig übel durchgelegen. In meinem Zimmer nächtigte jemand, der offensichtlich harte Drogen missbrauchte (ich rede hier nicht von einem durchschnittlichen Konsum, der Typ war jeden Tag völlig abwesend). Die Zimmer waren ständig überheizt aufgrund der Heizungsrohre.
    Deutschland, Weiblich, 25-30
  • 5.7


    26 Mär 2019
    Very central but not very comfortable and not more than a place to sleep
    Deutschland, Weiblich, 18-24
  • 5.4


    30 Mai 2019
    Für den Preis ok aber auch nicht mehr. Super Lage, dafür nur 2 (!!) Toiletten für das ganze Hostel!! Als eine verstopft war, wurde einfach die Tür zugeklebt anstatt einen Klempner zu rufen.
    Deutschland, Weiblich, 25-30
  • 5.1


    23 Mai 2019
    The worst hostel I‘ve ever been to. Extremely unfriendly woman at the reception who also spoke both German and English only very poorly. The reception and the hostel aren‘t in the same building, there are no real separate rooms, since they are all connected with each other without doors. You can‘t cook in the kitchen because there‘s no stove. The bathrooms were dirty and broken. It was also really dark in the hostel, because it‘s kind of located in a cellar and there are no windows.
    Deutschland, Weiblich, 18-24
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  • Bettwäsche im Preis inbegriffen
  • Gratis WiFi
  • kostenlose Stadtpläne
  • Kostenloser Internetzugang
  • Duschen mit Warmwasser
  • Frühstück nicht inbegriffen
  • Haartrockner
  • Handtücher nicht inklusive
  • Schließfächer
  • Gepäckaufbewahrung
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Schnell Check in / out
  • Tours/Touristeninformation
  • WiFi