Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Bitte kreuz das Kästchen, um das Lesen und Verstehen der Bedingungen für Gruppenbuchungen zu bestätigen.
Du musst die Bedingungen annehmen, um die Buchung zu bestätigen

Balu Hostel. Isla Mujeres

Für eine kostenlose Stornierung buche 7 Tage oder mehr im Voraus
  • Perfekte Lage
  • Wundervolle Mitarbeiter
  • Ausgezeichnete Sauberkeit
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Amazing ocean view from the rooftop, chill out bar, pool area and comfortable rooms. Balu more than a hostel, it is an experience.
We have wifi service, private and shared rooms and breakfast is included. In the afternoon you can enjoy the delicious cocktails at the bar next to the pool, and on weekends we have our terrace-bar with live music available. For dinner, we offer a varied menu of homemade and economical food.
We have activities such as yoga, art workshops, expos and performance of bands and djs, so you always have something new and fun to do with your friends.

Balu Hostel. Isla Mujeres Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00.
Check out from 07:30 to 12:00 .

Payment upon arrival.
Security deposit $100 MX

Taxes not included, 19%
Breakfast included.


The reception is open from 07.30 to 23.00
The a/c is start from 10pm to 8 am
No curfew.
This property might pre-auhtorize your credit card.

The minimum night of stay one for the private rooms and one night for the dorms. Hausregeln anzeigen

Verfügbarkeit prüfen

Bewertungen und Ratings

  • Preis-Leistungs-Verhältnis 8.3

  • Sicherheit 8.4

  • Lage 9.2

  • Mitarbeiter 8.6

  • Atmosphäre 8.3

  • Sauberkeit 8.0

  • Ausstattung 8.0

Neueste Bewertungen

  • 10.0


    12 Jan 2019
    Super tolles Hostel , sauber und an seinen Gästen interessiert.gerne wieder :)
    Deutschland, Weiblich, 41+
  • 8.3


    08 Apr 2019
    Preis Leistung passt für die Insel; Frühstück sehr Basic
    Deutschland, Weiblich, 25-30
  • 8.3


    16 Mär 2019
    Das Bad war leider sehr dreckig. Eher entspannte Atmosphäre und kein Party hostel. Betten sind bequem und die Bar auf dem Dach ist super um Leute kennenzulernen.
    Deutschland, Männlich, 18-24
  • 8.0


    16 Mär 2019
    Im Großen und Ganzen in Ordnung, aber nur eine Steckdose im 10er-Dorm! WLAN ist auch nicht das Beste.
    Deutschland, Männlich, 25-30
  • 7.4

    Sehr gut

    06 Nov 2019
    Gutes Hostel, Partyhostel mit Ruhezeiten, die auch eingehalten werden, großes Minus bei der Ausstattung, da es keine Küche gibt.
    Deutschland, Paar, 31-40
  • 7.1

    Sehr gut

    07 Jan 2019
    The common area of the hostel is very cool. They offer good drinks! Also the served breakfast was pretty good! However there is improvement needed for the dorms with respect to maintainance and cleanliness. Some of the lockers didn't work anymore and the shower was half broken. I guess with a few things like a big mirror in the dorm and more plug-ins to charge the phone this place could easily become more comfortable.
    Deutschland, Weiblich, 25-30
  • 6.9


    10 Feb 2019
    You have two hostels on Isla. The other one is a party hostel and Balu is more quiet. Sometimes the organize evening events and the staff is nice to everyone but all in all they dont seem to be very interested in the guests. We all felt like as if they do the minimum. That was a bit sad as the Hostel itself is very nice with a nice rooftop, pool and a good location. They could do so much better! I had a private room and it was really nice, big and with a balcony with seaview.
    Deutschland, Weiblich, 31-40
  • 6.6


    17 Mai 2019
    Big and bright room, beautiful rooftop bar with ocean view, breakfast included, not a very communicative/integrating hostel tough
    Deutschland, Weiblich, 18-24
  • 6.0


    29 Mär 2019
    In the ceiling in the room was a huge hole. The “roof top bar” was under construction, Same as a room on the second floor. Everything was old and not really in good condition.i didn’t feel well.
    Deutschland, Weiblich, 25-30
  • 2.3


    03 Apr 2019
    Frühstück war schrecklich... nicht zu empfehlen... wir hatten das Doppel deluxe Zimmer... also deluxe war da nix ! Das Geld absolut nicht Wert.
    Deutschland, Männlich, 25-30
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  • Bettwäsche im Preis inbegriffen
  • Gratis Frühstück
  • Gratis WiFi
  • Kostenloser Internetzugang
  • Deckenventilator
  • Duschen mit Warmwasser
  • Fahrradabstellmöglichkeiten
  • Freibad
  • Gemeinschaftsraum
  • Sicherer Nachttresor
  • Terrasse
  • 24-Stunden-Sicherheitsservice
  • Handtücher zum Ausleihen
  • Internetzugang
  • Rezeption (eingeschränkte Öffnungszeiten)
  • Tours/Touristeninformation
Essen & Trinken
  • Bar
  • Café
  • Gerichte im Angebot
  • Restaurant
  • Nachtclub
  • WiFi