Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
The cancellation must be received
by the Youth Hostel at least eight weeks before the planned arrival date as long as nothing
different is stipulated in the occupancy contract. A change in the number of guests must also be
communicated in writing at least eight weeks before the planned arrival date.
If the cancellation period has not been complied with or if there is a reduction by at least ten percent
with respect to the guests who were booked and those who arrive, or if guests do not arrive
at all, a compensation of fifty percent of all stipulated services per person and day will be claimed
by the Youth Hostel, unless the guest proves that a lesser damage or no damage has been incurred.
Additional Terms and Conditions
Children and young people's groups must be accompanied by at least one person responsible for
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