- Deutschland, Männlich, 25-30
- 1 bewertung
A good hostel for one or two nights in London. Situated in the city centre, museums and most sights are easy to reach. Rooms are way too small for the sheer amount of beds, facilities are clean, apart from mould in the shower and some corners. Staff is not very friendly and does not seems to be very happy but does its job most of the time. Nevertheless a communication problem between members of staff is visible. Price and breakfast are still absolutely amazing!
Thank you for your review. We greatly appreciate all feedback and it is very good to know you enjoyed our breakfast buffet this much and that our location helped you make the most of your visit. In regards to your comments on the staff, please accept our apologies for not making you feel welcome. We are extremely disappointed we gave you this impression as we are the most proud of our customer service. We can assure you our staff will be noticed and retrained in this matter. This said, we look forward to hosting you again so we can give you an even better experience!
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