- Deutschland, Gemischte Gruppe, 31-40
- 2 Bewertungen
Sehr weit entfernt vom Busterminal. Sehr klein, lieblos,viel zu enge Zimmer,schmuddelig.
It was obvious from the moment that this guest walked in that he expected a 5* hotel. Thanks for the high marks on security and staff. As for the rest of his rankings, he wasn't specific enough in his comments for us to investigate or respond.
- Deutschland, Paar, 25-30
- 9 Bewertungen
Pretty old hostel and nothing around it. Needs a lot of work. Personal absolutely demotivated and frustrated!!! Makes you feel not welcomed.
Maybe you walked the wrong way, we are located 5 minute walk to a huge commercial neighborhood full of restaurants, bars, supermarkets, farmers market, nightlife, buses, etc. How can you make a comment like the one you made, and not qualify it? Who are the personnel you are referring to and what would make you say that they are frustrated and demotivated? Did you actually talk to any of our staff while you were here? How did you not feel welcomed? More information please.
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